Guest Column | By John Barchie, Arrakis Consulting
In 2017, over 8.1 million citizens of European Union countries visited the U.S. as tourists. It is reasonable to believe that while they were in the country, most of these tourists probably made some purchases at U.S. retailers. Some might have even seen an item they liked and then waited until returning home to order it online. In the past these purchases would have been just another customer, but starting at the end of the month — under certain circumstances — they could put a retailer at risk for fines.
In a world where retailers are losing $77 million in revenue per day due to e-commerce fraud globally, you better have the right fraud prevention strategy in place if you expect to survive. But should you use a third-party fraud management solution or build your own fraud team in-house?
A conversation with Greg Holder of Compliance Networks
Retailers face daunting and complex challenges with regard to their omni-channel supply chains. There are countless reasons why retailers can't go it alone. Compliance Networks' Greg Holder spoke with Retail Supply Chain Insights about how to overcome the challenges facing omni-channel supply chains and vendor compliance optimization programs.
Retailers are growing ever more concerned with how customers interact with their brands—from their overall shopping experience to packaging and delivery. They should be, as control has clearly shifted to the consumer.
For more than 100 years, this leading company has been manufacturing top-tier athletic apparel but lacked visibility of all purchase orders, which restricted their ability to collaborate on the multiple ‘change orders' across a supplier base of several hundred vendors and factories.
Despite a high percentage of returns, the majority of all e-commerce fulfillment centers don't have a long-term reverse logistics strategy. With that in mind, here are four best practices every e-commerce retailer should include in its reverse logistics strategy.
Guest Column | By Kim McQuilken, Spend Management Experts
According to MasterCard SpendingPulse, U.S. retail spending — excluding automotive — was up 4.9 percent in 2017 compared to the same period last year. Assuming this momentum continues, following are four logistics trends you can expect to affect retail in the coming year.