Newsletter | July 25, 2018

07.25.18 -- How Blockchain Fits In A Retail Supply Chain

Featured Editorial
How Blockchain Fits In A Retail Supply Chain
Guest Column | By Deborah Weinswig, Fung Global Retail & Technology

While challenges are significant and may take time to resolve, retail stands to be greatly improved by the application of blockchain technology. Particular security concerns such as the risks associated with operating centralized databases, the risk of third parties counterfeiting branded goods, and supply-chain opacity all have an answer in blockchain technology. Looking further into supply chain, it can also help to resolve incompatible databases across different supply-chain nodes.

Retail Supply Chain Insights
Omni-Channel And The Supply Chain: Creating A Seamless Experience
Article | By ProShip, Inc.

An effective, cost-efficient omni-channel supply chain requires a singular view of order and inventory, and the ability to fill different order types through a single distribution network.

Visibility Fills Supply Chain Gaps
Article | By Vin Ramundo, Amber Road

Supply chains have been getting more complicated over the past few years. Because of these complexities, we cannot just think that knowing where the shipment is equates to good visibility. We must understand all aspects of the life cycle, from product design to delivery to the end consumer.

A Retailer's Guide To Omni-Channel Customer Care
White Paper | By Radial

Delivering exceptional customer care in a world where most consumers expect to be able to pick up where they left off when they contact customer service isn't easy. Consumers want a seamless experience when they need support, and they are quick to both reward and punish retailers based on their performance.

In Case You Missed It
It's Time To Embrace The Triple Bottom Line
Guest Column | By Jake Gentry, Point B

Today, a growing number of customers, shareholders, and employees want to buy from, invest in, and work for companies that instill social and environmental responsibility into every aspect of their products and services, as well as generate a measurable positive impact. In this light, business decisions that are singularly focused on financial gains leave substantial social and environmental value on the table. They also introduce the multi-faceted risks of inaction.

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