Amazon's customers expect more selection and choice coupled with compelling value, and they're always going to want things faster than they did yesterday. These are the fundamentals that force Alexis DePree, VP global supply chain, customer fulfillment at Amazon, to evaluate her team's performance to determine what can be done differently and better for the customer. Here, DePree explains how her leadership style helps her team operate the e-commerce giant's complex logistics empire.
As retailers expand global operations to take advantage of cost-savings in other regions, they are put under pressure to deliver the right product at the lowest price into the waiting hands of customers. To address this complex environment, organizations need to take a holistic, integrated approach to digitizing their supply chain to enable four methods leading to value.
Retail is rapidly being redefined. With the swift pace of disruption occurring right now, winning retailers are looking to outpace the competition and adopt strategies that position them for success as customer expectations and technology continue to evolve. The following key trends are shaping future strategies and tactics to survive, adapt, and win.