One shoe company with worldwide sourcing and product development offices was in the process of diversifying its mainly Chinese sourcing base to other Asian countries and realized its disparate parties lacked pure visibility across multiple systems, time zones, and languages. Read on to see how the company overcame the challenges of not being able to digitize data at all levels of the supply chain.
Amazon's customers expect more selection and choice coupled with compelling value, and they're always going to want things faster than they did yesterday. These are the fundamentals that force Alexis DePree, VP global supply chain, customer fulfillment at Amazon, to evaluate her team's performance to determine what can be done differently and better for the customer. Here, DePree explains how her leadership style helps her team operate the e-commerce giant's complex logistics empire.
Seventy-two percent of U.S. online shoppers have a membership to an e-commerce marketplace such as Amazon or eBay. This guide will show you what retail tactics you should prioritize to win online shoppers in the year ahead.
Retailers not only need a strategy, but a means to continually evaluate, test, and refine their omni-channel experience across all channels. Here are the five key areas in which they can improve the omni-channel experience.
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