Consumer preferences are constantly evolving. As a result, retail delivery professionals are adopting technologies and best practices that support a seamless, streamlined experience at every customer touchpoint in the supply chain.
The workplace of today faces significant disruption and begs the question — what should businesses be doing to embrace these changes? It's not so much that technology is the disruptor, it's when companies are not 'people-centric' that is the biggest threat to any business.
The changes in consumer behavior make store execution all the more important for brick-and-mortar retailers. Unfortunately, this is where many retailers drop the ball when it comes to being in stock on the items consumers are coming into the stores to buy.