Retail Supply Chain Case Studies

  • Grocery Shoppers Show Interest In Use Of Wearables
    Retail Stores In Dublin Eradicate Cash Shrinkage

    Theft is one of the retail world’s biggest challenges, especially in the independent convenience sector where stores are often manned by a handful of people that are not equipped with the latest security gizmos. In fact, nearly half of retailers (49 percent) have experienced theft of cash from their premises. This hurts businesses and their customers because merchants often have to pass on these losses by raising prices. With cash management solutions, businesses can fight back against theft and achieve an advantage over competitors.

  • Integrated Ecommerce And Order Management System Supports Growth At eWam

    Founded in 2000, family-owned Wholesale Accessory Market (eWam) started in a one-car garage and has become one of the nation’s largest fashion accessory wholesaler and retailers. It now offers over 50,000 products and continues to grow its SKUs. Their primary customer base is fashion boutiques and salons, as well as self-employed independent distributors. With a holiday season that begins in September, eWam needed to improve its ecommerce capabilities and shore up its back- end processes to keep pace with growth rates.

  • SATO's Shelf Edge Labeling: A Better Approach

    In 2005, experts at Procter & Gamble® dubbed the shelf as the "first moment of truth" in retail, where shelf-level merchandising, promotion and advertising can greatly affect consumer choice. This is the point at which marketers have the best opportunity to convert a browser into a buyer.

  • Perfect Products Require Perfect Order Management

    With a ferocity for crafting the perfect fit, this leading footwear manufacturer has grown into a preeminent company recognized globally for its tenacity and creativity in crafting the perfect shoe. Started in 1878, the company’s portfolio now includes 15 brands ranging from athletic footwear to women’s high fashion to children’s sports shoes, and a booming retail segment boasting 1,200 stores in the US, Canada and China. Its production facilities in the U.S., UK, China and Vietnam support $3 billion in annual sales.

  • Best In Show Distribution At Pet Supermarket

    Pet products retailer keeps growth on track without adding staff or expanding its DC.

  • Top 10 Retailer Reaps Big Benefits From New Battery Solution For Mobile Devices

    A well-known, Top 10 retailer was experiencing significant problems with its voice and data (barcode scanners and printers) mobile devices in its scores of Distribution Centers and thousands of stores nationwide. Its voice devices, the Spectralink 84xx series WiFi phones, were an obvious problem because they were regularly failing mid-shift which not only caused staff productivity losses but, worse, hurt the overall customer experience. It also resulted in lost sales.

  • Cash Is Still King
    A New Approach To Handling Cash: Cash As A Service

    What if merchants had a way to accept cash payments without the costs and hassles of cash management?

  • Convenience Store Achieves Unified Networking With Cloud Solution

    Located throughout central Oregon, Dari Mart operates 45 convenience stores with 500 employees. Started in 1965, Dari Mart is a family business and prides itself on delivering the most natural and freshest milk products to its stores. It accomplishes this via 48-hour delivery to each of its stores from its company-owned dairy, Lochmead Farms, one of the largest independent dairy farms in the Pacific Northwest.

  • Ultra High-Volume Handbag Importer Tags, Packages, Labels, And Ships Within 48 Hours

    Ultra high-volume handbag importer tags, packages, labels and ships within 48 hours.

  • Flexible, Mobile Ready Solutions For The Luxury Watch Marketplace

    Selling luxury watches online requires a sophisticated design that supports branding strategy and brand commitment in the best way possible. Customers buying watches in the luxury price segment also have high expectations regarding the seller’s expertise and service delivery. Offering a unique and secure shopping experience in combination with a personal, extensive service portfolio was therefore crucial when relaunching the CHRONEXT marketplace.

  • How Data Mining Improves Replenishment, Order Agility At CBR
    6/22/2011
    Debbie Cotterman, Inventory Manager at CBR Airport Retail (Spirit of the Red Horse, Talie, Radio Road, Creative Kidstuff, ZOZO, regional gift stores) wields her selfdescribed “data geek” status like a powerful weapon against out-of-stocks. By Celerant Technology Corporation
  • Compass Group Relies On Intelligent Video For Foodservice Excellence
    4/28/2015

    Compass Group North America is a leading foodservice management company with annual sales over $12 billion and more than 200,000 associates. Its operating companies, including Morrison Healthcare, Bon Appétit Management, Levy Restaurants and Wolfgang Puck Catering, serve more than seven million meals a day in schools, hospitals, senior living communities, corporate campuses and sporting venues across the U.S. and Canada.
  • Irish Petrol Forecourt Eradicates Cash Handling Costs
    2/9/2018

    In the past a petrol station was all about fuel but with BP reporting half of its customers in the UK and Ireland are stopping for food not fuel and the recent introduction of electric charging stations and lockers for online pickup, it is clear consumers increasing demand for convenience is changing the sector. Adapting to the new trends, means new and existing customers will keep coming in using cash, card or mobile payments for their purchases.
  • Hosted Contact Center Helps Citrus Gift Company Squeeze Out More Productivity And Cost
    9/8/2015

    Year-round, Southern Fulfillment fulfills orders for Hale Groves and Pittman & Davis — two of the nation’s largest citrus gift brands. Its Vero Beach, Florida contact center constantly adapts staffing levels to support an average of 260,000 calls per year, ensuring the ultimate experience, during the peak holiday period or off-season.
  • Leading Beauty Retailer Uses Product Information Management(PIM) Solution To Improve Data Quality
    12/28/2017

    The client is the largest beauty retailer in the United States and the premier beauty destination for cosmetics, fragrance, skin, hair care products and salon services. Since opening its first store 25 years ago, the client has grown to become the top national retailer.
  • Align The Time-to-Market With Changing Consumer Choices
    12/28/2017

    By implementing PIM, this world leader in personal care products gained an accurate picture of the comprehensive product data analytics needed to predict and respond to their customers’ needs. Respond to your market. Read their story.
  • Premium American Brand Saves Millions In NAFTA Duties
    1/12/2018

    As an American icon creating and selling home maintenance products across North America, Canada is this company’s primary export market so leveraging the NAFTA trade agreement was very important. The company saw a need to reduce time at the border, lower duties, and create efficiency by replacing an outdated, manual approach.
  • Wireless Solution Gives Convenience Store Chain Unparalleled Network Management And Cost Savings
    2/9/2015

    The 7-Eleven Convenience Stores concentrated in Central Oklahoma are independently owned. The company desired a wireless LAN in each of its convenience stores to enable employees to use wireless handheld scanning devices to deliver data to a Retalix inventory control and Demand AnalytX (DAX) system. The DAX system enables the stores’ inventories, especially the most expensive items, to be carefully monitored and adjusted, streamlining operations and saving dollars.
  • Integrate Inventory Management To Reduce Online Order Processing Time
    11/29/2006

    Case Study: The Plantation Shop
  • Omni-Channel Integration Spurs SMR Growth
    2/26/2013

    E-commerce integration with brick-and-mortar store systems has quickly become central to the success of retailers of all shapes and sizes. Driven by the large tier-1 and big-box retailers who set the precedent for consumers’ cross-channel expectations, integration of physical and digital retail systems is fast becoming an imperative for even the smallest stores.

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