ProShip’s Parcel Locker article is featured on Shep Hyken’s Customer Service Experience Blog and talks to how parcel lockers can benefit retailers
“This week we feature an article by Gaven Rolfe who writes about parcel lockers and how they can offer benefits for retailers. I really like anything that can offer convenience for our customers.” – Shep Hyken
Parcel Lockers: A Retailer’s Secret Weapon
When you think of parcel lockers you probably think of lockers found at apartment buildings and condominiums. Even Amazon has launched parcel lockers into the residential industry. But this innovative, final-mile delivery method can also be a secret weapon for retailers.
From lower shipping costs to a better customer experience, parcel lockers can offer big benefits for retailers.