Retail Supply Chain White Papers

  • Retailers Identify Keys To Successful Retail Delivery
    Retailers Identify Keys To Successful Retail Delivery

    New research reveals that 88% of retailers with new supply chain initiatives said it has helped them exceed customer expectations; and 84% claim these efforts allow them to give customers more control over their shopping experiences.

  • Prepare For IoT's Disruption Of Customer Fulfillment And Collaboration
    Prepare For IoT's Disruption Of Customer Fulfillment And Collaboration

    "Internet of Things (IoT) endpoints are becoming ubiquitous thanks to a predicted compound annual growth rate (CAGR) of 32% from 2016 through 2021, according to Gartner research published in December 2017. These endpoints have the potential to disrupt order-to-cash processes and will enable digital optimization by creating new ways to serve and collaborate with customers and channel partners." Despite the expected disruption, the new report also revealed that only 22% of respondents have already or are currently investing in IoT. "However, in terms of the dollar value of spend on supply chain IT, only 18% of budget spend is put toward supporting innovation and agility to transform operations and create sustainable advantage."

  • Taking Digital Commerce From Idea To Doorstep
    Taking Digital Commerce From Idea To Doorstep

    Succeeding in today’s ever-changing digital commerce world requires mastering a complex mix of people, process and technology innovations that must all work seamlessly together. Organizations face myriad of choices — from developing the right strategy to building a high-performing team and laying a solid foundation of the right technologies.

  • Global Supply Chain Analytics: You Can’t Manage What You Can’t See
    Global Supply Chain Analytics: You Can’t Manage What You Can’t See

    If you can’t see it, you can’t affect change. This is true for every aspect of global supply chains. The fact of the matter is, even in today’s digital world, most supply chain executives don’t know
    what is happening in their global operations. The simple truth is that most of the global supply chain information is spread out across disparate and siloed technology systems or processes.

  • Stopped At The Border: Why Product Testing Matters
    Stopped At The Border: Why Product Testing Matters

    Crossing Borders is a Hot Topic and Revolves Around the Global Tide of Protectionism. There are volumes of legal documentation and a corps of agents enforcing regulations in each country all over the word. These rules are in place for many reasons: protecting against terrorism, consumer safety, balancing trade, and generating revenue, to name a few.

  • Blockchain For Supply Chain: Smart Contracts & Purchase Order Management
    Blockchain For Supply Chain: Smart Contracts & Purchase Order Management

    In the world of blockchain, it is the digitization and uploading of the contractual agreement to a Digital Ledger that becomes the driving force behind any transaction, the Smart Contract.

  • Outsmart eCommerce Giants To Win Online Shoppers in 2018: A Guide
    Outsmart eCommerce Giants To Win Online Shoppers in 2018: A Guide

    In this eBook, we explore what more than 4,000 consumers across four different regions of the world - United States, United Kingdom, Canada and Australia - value in their online experience, where opportunity exists, and how brands and retailers can execute to ensure that they maintain a competitive position as the industry continues to rapidly transform.

  • Exploring The True Value Of Order Management Systems
    Exploring The True Value Of Order Management Systems

    To keep pace with growing consumer expectations, retailers must be equipped with modern order management systems that greatly expand their fulfillment capabilities. However, many still lag behind. To gain insight into these challenges and retailers’ top priorities for a future OMS investment, Radial partnered with Incisiv to conduct a quantitative survey of retail executives spanning key business functions across the retail supply chain.

  • Study Reveals ¼ Amazon Revenue Fueled By Retail Out-Of-Stocks
    Study Reveals ¼ Amazon Revenue Fueled By Retail Out-Of-Stocks

    In the old days, consumers went shopping because they had to. However, thanks to a plethora of new options, consumers today must now be inspired to want to shop. To improve the customer experience, retailers are looking toward many different options, such as buy online pick up in store (BOPIS), click and collect and ship-from store. While convenient, these fulfillment methods have only further exposed the problem of out-of-stocks.

  • Managing Chargebacks To Boost Profits
    Managing Chargebacks To Boost Profits

    Chargebacks are an unfortunate reality of a retail business and can be devastating to your bottom line. When you consider that over 84 percent of chargebacks are now due to fraud, developing a comprehensive strategy for managing them is critical for success.

  • The Future-Ready Warehouse: Three Keys To Improving Performance While Maintaining Future Flexibility

    E-commerce has already had a significant impact on warehouse operations and that impact will only increase as e-commerce continues to be the fastest growing segment of the economy. Global retail e-commerce sales are expected to reach $3.9 trillion dollars by 2020, up from $2.3 trillion in 2017.

  • Consumer Study Reveals Top Concerns With Online Order Fulfillment & Delivery

    Radial surveyed 3,000 consumers in the U.S., the U.K. and Canada to better understand issues relating to eCommerce order fulfillment and delivery. The results found that consumers are raising questions about a variety of fulfillment-related issues including the cost, speed, reliability, and eco-friendliness of the fulfillment process. 

  • Expanding Your Market Internationally

    Growing your business in today’s saturated US market can be a challenge. Amazon continues to dominate the market and their rapid growth is shrinking the pieces of the pie. Customers are no longer bound by brick and mortar stores and are starting to feel more comfortable purchasing from overseas. Paired with the world’s love of American brands, the opportunity for growing your business beyond U.S. borders has never been better.

  • Blockchain For Supply Chain: Ghost In The Machine Or Breakthrough Technology?

    There is no doubt that this building-block approach, when properly repurposed, can have powerful applications in the field of global trade.

  • Reinventing The Supply Chain: The Future Of Fulfillment Vision Study

    A $2.3 trillion global e-commerce market reflects how profoundly shopper expectations have recalibrated worldwide. Today’s consumers have been rewired by digital disruption. That always-connected, tech-savvy shopper expects a seamless, faster purchasing journey, whether she’s buying online and picking up in store or wants her merchandise delivered in two hours to her door.

  • 7 Ways The Right Multi-Carrier Shipping Software Will Accelerate Your Growth And Pay Your Company Dividends

    In this eBook, you will find proven industry statistics, ROI equations and testimonials that demonstrate how shipping software pays back big.

  • False Positives: The Monster That’s Really Killing You And How To Survive

    eCommerce fraud professionals battle their versions of Freddy Krueger, Norman Bates, Michael Meyers and Jason Voorhees head-on every day. And, when it comes to fraud, they often slay the monster. But, while many have their eyes focused on the threat in front of them, they can’t see the real danger—the bigger danger—lurking in the shadows.

  • Unleashing The Profitability Of High-Risk Digital Gift Cards

    The high fraud risks associated with digital gift cards has many merchants worried, despite the fact that overall gift card sales are projected to reach $180 billion in 2018, with a 200 percent increase for digital gift cards, specifically.

  • Supersize Your Shipping. Supersize Your Profits.

    It's easy to set revenue goals. But, keeping more of what you make is the critical number. Investing in better shipping pays back big. Shipping is a sustainable tactic that elevates the customer experience, builds brand loyalty, increases sales and turns customers into loyal advocates. In this eBook, you will find proven industry statistics, ROI equations and testimonials to demonstrate how shipping software pays back big.

  • Increase Productivity With Volume-Reduction Packing Solutions

    Shipping has never been more challenging than it is today. Increasing productivity and providing exceptional customer experiences is imperative. Companies are finding it difficult to solve the current challenges in the packing arena, which include labor shortages, unnecessary DIM weight expenses and customer experience.

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