Retail Supply Chain White Papers

  • Stopped At The Border: Why Product Testing Matters
    Stopped At The Border: Why Product Testing Matters

    Crossing Borders is a Hot Topic and Revolves Around the Global Tide of Protectionism. There are volumes of legal documentation and a corps of agents enforcing regulations in each country all over the word. These rules are in place for many reasons: protecting against terrorism, consumer safety, balancing trade, and generating revenue, to name a few.

  • Blockchain For Supply Chain: Smart Contracts & Purchase Order Management
    Blockchain For Supply Chain: Smart Contracts & Purchase Order Management

    In the world of blockchain, it is the digitization and uploading of the contractual agreement to a Digital Ledger that becomes the driving force behind any transaction, the Smart Contract.

  • Outsmart eCommerce Giants To Win Online Shoppers in 2018: A Guide
    Outsmart eCommerce Giants To Win Online Shoppers in 2018: A Guide

    In this eBook, we explore what more than 4,000 consumers across four different regions of the world - United States, United Kingdom, Canada and Australia - value in their online experience, where opportunity exists, and how brands and retailers can execute to ensure that they maintain a competitive position as the industry continues to rapidly transform.

  • Exploring The True Value Of Order Management Systems
    Exploring The True Value Of Order Management Systems

    To keep pace with growing consumer expectations, retailers must be equipped with modern order management systems that greatly expand their fulfillment capabilities. However, many still lag behind. To gain insight into these challenges and retailers’ top priorities for a future OMS investment, Radial partnered with Incisiv to conduct a quantitative survey of retail executives spanning key business functions across the retail supply chain.

  • Study Reveals ¼ Amazon Revenue Fueled By Retail Out-Of-Stocks
    Study Reveals ¼ Amazon Revenue Fueled By Retail Out-Of-Stocks

    In the old days, consumers went shopping because they had to. However, thanks to a plethora of new options, consumers today must now be inspired to want to shop. To improve the customer experience, retailers are looking toward many different options, such as buy online pick up in store (BOPIS), click and collect and ship-from store. While convenient, these fulfillment methods have only further exposed the problem of out-of-stocks.

  • Unlocking The Potential Of The FP3 Experience
    Unlocking The Potential Of The FP3 Experience

    In the age of the consumer, customers expect an FP3 experience throughout the buyer journey – one that’s (Frictionless, Personalized, Predictive, Proactive). While delivering an FP3 experience can be challenging, it is possible, and can benefit your company in many ways.

  • Managing Chargebacks To Boost Profits
    Managing Chargebacks To Boost Profits

    Chargebacks are an unfortunate reality of a retail business and can be devastating to your bottom line. When you consider that over 84 percent of chargebacks are now due to fraud, developing a comprehensive strategy for managing them is critical for success.

  • The Future-Ready Warehouse: Three Keys To Improving Performance While Maintaining Future Flexibility
    The Future-Ready Warehouse: Three Keys To Improving Performance While Maintaining Future Flexibility

    E-commerce has already had a significant impact on warehouse operations and that impact will only increase as e-commerce continues to be the fastest growing segment of the economy. Global retail e-commerce sales are expected to reach $3.9 trillion dollars by 2020, up from $2.3 trillion in 2017.

  • Consumer Study Reveals Top Concerns With Online Order Fulfillment & Delivery
    Consumer Study Reveals Top Concerns With Online Order Fulfillment & Delivery

    Radial surveyed 3,000 consumers in the U.S., the U.K. and Canada to better understand issues relating to eCommerce order fulfillment and delivery. The results found that consumers are raising questions about a variety of fulfillment-related issues including the cost, speed, reliability, and eco-friendliness of the fulfillment process. 

  • Expanding Your Market Internationally
    Expanding Your Market Internationally

    Growing your business in today’s saturated US market can be a challenge. Amazon continues to dominate the market and their rapid growth is shrinking the pieces of the pie. Customers are no longer bound by brick and mortar stores and are starting to feel more comfortable purchasing from overseas. Paired with the world’s love of American brands, the opportunity for growing your business beyond U.S. borders has never been better.

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