RETAIL SUPPLY CHAIN INDUSTRY INSIGHTS

  • Omnichannel Offers Retailers A Way To Compete
    Omnichannel Offers Retailers A Way To Compete

    As retailers large and small contend with the disruptive force that is Amazon, they’re looking into various ways to deliver a unique omnichannel experience. The omnichannel combines physical stores with mobile apps, websites and social media to create a consistent experience for customers as they switch between channels to interact with a retailer.

  • Backlash Against Cashless Stores Grows
    Backlash Against Cashless Stores Grows

    In this digital age, cash still represents 30% of all retail store transactions and 55% of transactions under $10. Cash also accounts for almost half (41%) of fast food purchases and a third of transactions (33%) at convenience stores. As mobile wallets and other cash alternatives are introduced, the trend raises the very real question of whether cash needs legislative protection. In a growing number of municipalities and States the answer is yes.

  • 5 Retail Trends For Improving The Customer Experience In 2019
    5 Retail Trends For Improving The Customer Experience In 2019

    Retail is undergoing a major sea change as retailers reshape the shopping experience. As consumers become more demanding thanks to the conveniences of online shopping, savvy retailers are making strides to replicate – or even surpass that experience – at physical locations. Retailers who make customer-centric decisions, investing in stores, technology, fulfillment and customer service teams will stand to profit.

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RETAIL SUPPLY CHAIN WHITE PAPERS

  • Cash Management Solutions: Adding Value With End-To-End Intelligent Cash Recycling Technology

    If you think credit and debit cards are about to displace cash for retail transactions, think again. Legal tender remains the most commonly used form of payment, accounting for about 40 percent of U.S. transactions overall, up to two-thirds of purchases under $10, and half of transactions valued at less than $50. “Cash accounts for about 85 percent of global consumer transactions,” according to MasterCard. “In most countries the cashless journey has only just begun.” So while plastic and electronic payments have been hailed as the currency of the future, there is a long way to go.

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FEATURED RETAIL SOLUTION PROVIDER

  • APG Cash Drawer, LLC
    APG Cash Drawer, LLC

    For more than 30 years, APG Cash Drawer has been designing and delivering cash drawers with a variety of size, color, interface, and integration options. An APG cash drawer will provide years of smooth, trouble free service with virtually no downtime, no service required, and no headaches. Our cash drawers are so well constructed and so reliable that our customers install them and forget them - even in the most demanding environments.

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RETAIL SC INSIGHTS

  • Waiting In Checkout Lines A Turnoff To European Shoppers
    Waiting In Checkout Lines A Turnoff To European Shoppers

    For many European shoppers, waiting at checkout lines any longer than five minutes is too long, according to retail study by Adyen. Shoppers are looking for an experience that satisfies three fundamental demands: convenience, context and control.

  • Visa Outage Highlights The Need For Cash
    Visa Outage Highlights The Need For Cash

    A five-hour outage on June 1st that left Visa cardholders across Europe unable to complete transactions caused widespread disruption and frustration, and raised serious questions about a future cashless society. Consumers saw cards being declined as they tried to make purchases at gas stations, restaurants, supermarkets and retail stores. Some reported having to stand in line at checkouts for 20 minutes as cashiers struggled to process transactions, not knowing the system was down. Some drivers couldn’t get gas, which for some created a real problem. Among those affected was a member of the British Parliament, Angela Rayner, who tweeted she was able to fuel up because “my local garage knows me.”

  • Does Your Vendor Deliver Partner Value? 7 Ways To Check
    Does Your Vendor Deliver Partner Value? 7 Ways To Check

    POS resellers are essential to a vendor’s strategy to target its products to the right market. Without the benefit of channel partnerships, vendors would be hard-pressed to gain brand mindshare.

  • 5 Ways To Prevent Walkaways At Retail Stores
    5 Ways To Prevent Walkaways At Retail Stores

    Long checkout lanes, disorganized shelves and hard-to-find products lead to frustrated shoppers. And when customers get frustrated, they often give up on a store and walk out, especially if there’s no associate around to help them.

  • Automation Substantially Reduces Retailers’ Cash Costs And Saves Labor Hours
    Automation Substantially Reduces Retailers’ Cash Costs And Saves Labor Hours

    If there’s any doubt about the impact of cash management solutions on the cost structure of retailers, consider this recent finding by IHL Group: Replacing manual processes with automation technology can save retailers an average of 200 to 500 labor hours monthly per store.

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