RETAIL SUPPLY CHAIN INDUSTRY INSIGHTS

  • Implementing A POS System: What Your Staff Should Know
    Implementing A POS System: What Your Staff Should Know

    While shopping for a POS system takes a lot of research and the right investment, one of the most important parts of getting a new POS system is implementing it into your current operations. Once you’ve introduced your system to your business, it’s essential to train your staff and make sure they know how to make the best of its capabilities.

  • Employee Theft Costs UK Convenience Stores £20 Million
    Employee Theft Costs UK Convenience Stores £20 Million

    Everyone knows theft is a big problem in retail. Not only do shop owners have to guard against shoplifters and scammers, but the sad reality is retailers also must constantly deal with employee theft.

  • Retailers Planning Tech Investments In 2019
    Retailers Planning Tech Investments In 2019

    Despite the ever-present specter of Amazon, retailers of all stripes are taking decisive steps to modernize their operations by making in-store improvements and honing their focus on delivering a personalized customer experience.

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RETAIL SUPPLY CHAIN WHITE PAPERS

  • Omnichannel And The Future Of Stores

    Customers have come to expect a unified shopping experience across all channels forcing stores to connect the dots between their in-store and online operations. While not all omnichannel features are one-size-fits-all, BOPIS is an option shoppers are coming to expect from retailers. According to a survey from Internet Retailer and BizRate, 53% of shoppers plan to increase their use of buy online, pick up in-store (BOPIS) this year and by not giving your customers the choice, retailers could be losing sales.

  • Mastering Synchronized Retailing With Advanced OMS

    From the moment the buy button is clicked through delivery to the shopper, everything that happens behind the scenes is orchestrated by the order management system (OMS). That’s why 45 percent of retailers report they plan to upgrade or implement a totally new OMS in the next two years. A new study conducted by RIS News uncovers the state of order management in today’s complex retail environments and other key findings.

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RETAIL SUPPLY CHAIN PRODUCTS & SERVICES

  • Radial Order Management
    Radial Order Management

    The reality of today’s retail market is that many retailers struggle with the skills, scale and technology to deliver a winning customer experience while generating a profit.

  • Dropship Manager
    Dropship Manager

    Radial Dropship Manager is a cloud-based supply chain collaboration solution that automates order processing, exception handling, shipping, invoicing, and inventory between you and your dropship suppliers.

  • Payments, Tax & Fraud
    Payments, Tax & Fraud

    Radial brings more than 15 years of experience and 24x7x365 resources that work in concert and adjust in real time to ensure cyber criminals don’t get the upper hand.

  • Fulfillment & Supply Chain Operations
    Fulfillment & Supply Chain Operations

    Fulfillment & Transportation is a time-space equation that involves finding the product and setting it on the right path with expedience. Radial’s Fulfillment & Transportation solutions make that happen.

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FEATURED RETAIL SOLUTION PROVIDER

  • APG Cash Drawer, LLC
    APG Cash Drawer, LLC

    For more than 30 years, APG Cash Drawer has been designing and delivering cash drawers with a variety of size, color, interface, and integration options. An APG cash drawer will provide years of smooth, trouble free service with virtually no downtime, no service required, and no headaches. Our cash drawers are so well constructed and so reliable that our customers install them and forget them - even in the most demanding environments.

  • Radial
    Radial

    Radial, a bpost company, is the leader in omnichannel commerce technology and operations, enabling brands and retailers to profitably exceed retail customer expectations. Radial’s technical, powerful omnichannel solutions connect supply and demand through efficient fulfillment and transportation options, intelligent fraud detection, payments, and tax systems, and personalized customer care services.

RETAIL SC INSIGHTS

  • Waiting In Checkout Lines A Turnoff To European Shoppers
    Waiting In Checkout Lines A Turnoff To European Shoppers

    For many European shoppers, waiting at checkout lines any longer than five minutes is too long, according to retail study by Adyen. Shoppers are looking for an experience that satisfies three fundamental demands: convenience, context and control.

  • Agents Or Automation: Here’s What Your Customers Told Us
    Agents Or Automation: Here’s What Your Customers Told Us

    Customer service has become a key component of the overall customer journey, and more critically, customer lifetime value. Therefore, retailers need to invest in service options to provide choice and convenience to customers.

  • Visa Outage Highlights The Need For Cash
    Visa Outage Highlights The Need For Cash

    A five-hour outage on June 1st that left Visa cardholders across Europe unable to complete transactions caused widespread disruption and frustration, and raised serious questions about a future cashless society. Consumers saw cards being declined as they tried to make purchases at gas stations, restaurants, supermarkets and retail stores. Some reported having to stand in line at checkouts for 20 minutes as cashiers struggled to process transactions, not knowing the system was down. Some drivers couldn’t get gas, which for some created a real problem. Among those affected was a member of the British Parliament, Angela Rayner, who tweeted she was able to fuel up because “my local garage knows me.”

  • Does Your Vendor Deliver Partner Value? 7 Ways To Check
    Does Your Vendor Deliver Partner Value? 7 Ways To Check

    POS resellers are essential to a vendor’s strategy to target its products to the right market. Without the benefit of channel partnerships, vendors would be hard-pressed to gain brand mindshare.

  • 5 Ways To Prevent Walkaways At Retail Stores
    5 Ways To Prevent Walkaways At Retail Stores

    Long checkout lanes, disorganized shelves and hard-to-find products lead to frustrated shoppers. And when customers get frustrated, they often give up on a store and walk out, especially if there’s no associate around to help them.

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