RETAIL SUPPLY CHAIN INDUSTRY INSIGHTS

  • Omnichannel Offers Retailers A Way To Compete
    Omnichannel Offers Retailers A Way To Compete

    As retailers large and small contend with the disruptive force that is Amazon, they’re looking into various ways to deliver a unique omnichannel experience. The omnichannel combines physical stores with mobile apps, websites and social media to create a consistent experience for customers as they switch between channels to interact with a retailer.

  • Backlash Against Cashless Stores Grows
    Backlash Against Cashless Stores Grows

    In this digital age, cash still represents 30% of all retail store transactions and 55% of transactions under $10. Cash also accounts for almost half (41%) of fast food purchases and a third of transactions (33%) at convenience stores. As mobile wallets and other cash alternatives are introduced, the trend raises the very real question of whether cash needs legislative protection. In a growing number of municipalities and States the answer is yes.

  • Do You Have A Love-Hate Relationship With Vendor-Funded Promotions?
    Do You Have A Love-Hate Relationship With Vendor-Funded Promotions?

    Do you look forward to or dread managing vendor-funded promotions in your retail business? They can be a great sales driver, but they also can be complicated and time-consuming to manage

  • 5 Retail Trends For Improving The Customer Experience In 2019

    Retail is undergoing a major sea change as retailers reshape the shopping experience. As consumers become more demanding thanks to the conveniences of online shopping, savvy retailers are making strides to replicate – or even surpass that experience – at physical locations. Retailers who make customer-centric decisions, investing in stores, technology, fulfillment and customer service teams will stand to profit.

  • 4 Ways To Address The Warehouse Labor Shortage

    Automation and new recruitment/retention strategies can help address the supply chain labor crunch.

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RETAIL SUPPLY CHAIN WHITE PAPERS

  • Omnichannel And The Future Of Stores

    Customers have come to expect a unified shopping experience across all channels forcing stores to connect the dots between their in-store and online operations. While not all omnichannel features are one-size-fits-all, BOPIS is an option shoppers are coming to expect from retailers. According to a survey from Internet Retailer and BizRate, 53% of shoppers plan to increase their use of buy online, pick up in-store (BOPIS) this year and by not giving your customers the choice, retailers could be losing sales.

  • Retail Supply Chain Outlook: Elevating The Consumer’s Shopping Experience

    Retail is going through a critical period of change as market dynamics shift and differentiation via service becomes the focus. This new Gartner research report identifies what this means for retail operations and other key findings.

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RETAIL SUPPLY CHAIN PRODUCTS & SERVICES

  • Radial Order Management
    Radial Order Management

    The reality of today’s retail market is that many retailers struggle with the skills, scale and technology to deliver a winning customer experience while generating a profit.

  • Dropship Manager
    Dropship Manager

    Radial Dropship Manager is a cloud-based supply chain collaboration solution that automates order processing, exception handling, shipping, invoicing, and inventory between you and your dropship suppliers.

  • Payments, Tax & Fraud
    Payments, Tax & Fraud

    Radial brings more than 15 years of experience and 24x7x365 resources that work in concert and adjust in real time to ensure cyber criminals don’t get the upper hand.

  • Fulfillment & Supply Chain Operations
    Fulfillment & Supply Chain Operations

    Fulfillment & Transportation is a time-space equation that involves finding the product and setting it on the right path with expedience. Radial’s Fulfillment & Transportation solutions make that happen.

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FEATURED RETAIL SOLUTION PROVIDER

  • APG Cash Drawer, LLC
    APG Cash Drawer, LLC

    For more than 30 years, APG Cash Drawer has been designing and delivering cash drawers with a variety of size, color, interface, and integration options. An APG cash drawer will provide years of smooth, trouble free service with virtually no downtime, no service required, and no headaches. Our cash drawers are so well constructed and so reliable that our customers install them and forget them - even in the most demanding environments.

RETAIL SC INSIGHTS

  • Waiting In Checkout Lines A Turnoff To European Shoppers
    Waiting In Checkout Lines A Turnoff To European Shoppers

    For many European shoppers, waiting at checkout lines any longer than five minutes is too long, according to retail study by Adyen. Shoppers are looking for an experience that satisfies three fundamental demands: convenience, context and control.

  • Agents Or Automation: Here’s What Your Customers Told Us
    Agents Or Automation: Here’s What Your Customers Told Us

    Customer service has become a key component of the overall customer journey, and more critically, customer lifetime value. Therefore, retailers need to invest in service options to provide choice and convenience to customers.

  • Visa Outage Highlights The Need For Cash
    Visa Outage Highlights The Need For Cash

    A five-hour outage on June 1st that left Visa cardholders across Europe unable to complete transactions caused widespread disruption and frustration, and raised serious questions about a future cashless society. Consumers saw cards being declined as they tried to make purchases at gas stations, restaurants, supermarkets and retail stores. Some reported having to stand in line at checkouts for 20 minutes as cashiers struggled to process transactions, not knowing the system was down. Some drivers couldn’t get gas, which for some created a real problem. Among those affected was a member of the British Parliament, Angela Rayner, who tweeted she was able to fuel up because “my local garage knows me.”

  • Does Your Vendor Deliver Partner Value? 7 Ways To Check
    Does Your Vendor Deliver Partner Value? 7 Ways To Check

    POS resellers are essential to a vendor’s strategy to target its products to the right market. Without the benefit of channel partnerships, vendors would be hard-pressed to gain brand mindshare.

  • 5 Ways To Prevent Walkaways At Retail Stores
    5 Ways To Prevent Walkaways At Retail Stores

    Long checkout lanes, disorganized shelves and hard-to-find products lead to frustrated shoppers. And when customers get frustrated, they often give up on a store and walk out, especially if there’s no associate around to help them.

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