EDITOR'S DESK

  • An Introduction To Retail Supply Chain Insights
    An Introduction To Retail Supply Chain Insights

    A nimble, efficient supply chain is vital to retailing success but very difficult to build and maintain. RetailSupplyChainInsights.com and the RetailSupplyChainInsights newsletter are the premier business strategy resources to help retail professionals overcome supply chain complexities. The exclusive editorial we produce addresses current topics, trends, and technologies that enable an effective supply chain.

RETAIL SUPPLY CHAIN WHITE PAPERS

  • Turning Exceptional Customer Care Experiences Into A Profit Center

    In the age of the consumer, every retailer must create the exceptional Amazon-like service experiences that consumers have come to expect or risk going out of business.

  • The Mid-Market Retailer’s Guide To Winning The eCommerce Race

    Intense competition and heightened consumer expectations aren’t unique challenges to the mid-market retailer. There’s one critical difference, mid-market retailers lack the resources that the biggest players do have to overcome those challenges. With already small margins, if you’re among this group, you may find yourself just scraping by. But the odds don’t have to be stacked against you.

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RETAIL SUPPLY CHAIN PRODUCTS & SERVICES

  • Omnichannel Technology
    Omnichannel Technology

    Radial Omnichannel Technology is a modular, cloud-based suite of technology and tools that can be deployed as a comprehensive suite or one module at a time to connect all of your supply to all of your demand. The suite includes intelligent Retail Order Management, Store Fulfillment, Dropship Manager, Payments, Tax & Fraud, Customer Service Tools, and Analytics.

  • Fulfillment & Freight
    Fulfillment & Freight

    eCommerce fulfillment has become an increasingly complex and competitive market, largely driven by consumer expectations for faster, cheaper, and more convenient delivery options. Radial’s ongoing investment in technology, capacity, and resources makes us a market-leader in the Logistics space, ensuring industry-best performance levels, quality, and consumer satisfaction. In addition, we go above and beyond our competitors, creating highly- personalized direct-to-consumer experiences unique to your brand.

  • Payments, Tax & Fraud
    Payments, Tax & Fraud

    Let Radial handle the complexity and risk of payment processing, fraud management and tax compliance. Our fully outsourced solution turns orders into revenue, sends criminals running, keeps governments satisfied, and turns one-time shoppers into repeat customers.

  • Fraud Zero
    Fraud Zero

    Radial Fraud Zero delivers a best-in-class combination of people, processes, and technology for end-to-end fraud management. We are 100% focused on converting the highest percentage of transactions and keeping fraud well below industry standards to provide a frictionless experience for your customers. Our blending, cutting-edge technology with rigorous expert analysis translates into higher approval rates and happier customers.

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RETAIL SC INDUSTRY INSIGHTS

  • Study Reveals Consumers’ Growing Online Shopping Expectations
    Study Reveals Consumers’ Growing Online Shopping Expectations

    Radial, in partnership with the CFI Group, surveyed U.S. shoppers to discover their online shopping expectations specifically in the areas of returns, fraud, loyalty programs, and online communities.

  • Are Your Customers Committing Fraud?
    Are Your Customers Committing Fraud?

    Managing eCommerce fraud is extremely challenging, leaving many merchants stuck between elevated exposures and disrupting valuable customer experiences. Going it alone means merchants must invest heavily in fraud detection tools, collaborate with third-party agencies, and dedicate numerous resources to mitigating fraud. A daunting task for sure. However, digging a little deeper, there is an even more troubling trend at play.

  • Robotic Goods-To-Person Picking Technology For Simplified Omni-Channel Order Fulfillment
    Robotic Goods-To-Person Picking Technology For Simplified Omni-Channel Order Fulfillment

    Perfect Pick’s goods-to-person model allows businesses to do more with less by dramatically increasing productivity and efficiency, but with much fewer workers.

  • Omnichannel Retailing – Recipe For Success
    Omnichannel Retailing – Recipe For Success

    I recently read a report by Happiest Minds that listed the ingredients needed for the perfect retail order.  The list included items like stock availability, timely delivery, perfect quantity, right packaging and correct invoicing.  While each ingredient might seem basic, in reality it takes a team of experts to execute each component flawlessly.

  • How Many Employees Does It Take To Change A Battery?
    How Many Employees Does It Take To Change A Battery?

    It sounds like the start of a joke right?  Sadly, it isn’t.  In most retail operations, it takes at least two people to change a battery.  Just imagine: an employee’s device dies in the middle of a shift.

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