Retail Supply Chain Products

  • Supply Chain Visibility
    Supply Chain Visibility

    Transporting goods internationally is more costly and complex than shipping them domestically. More parties are involved, lead times are longer, base transportation rates are higher and movements are subject to a host of assessorial charges that are difficult to decipher and calculate.

  • Duty Management
    Duty Management

    Minimizing duties is one of the fastest and easiest ways to squeeze significant financial returns out of a company’s global supply chain. A dollar, yen, pound, or euro saved in duties goes straight to a company’s bottom line, which is what makes these programs so appealing. Duty minimization opportunities come in many forms, including preferential trade agreements, foreign trade zones and duty drawback. In order to take advantage of them, organizations must first determine eligibility. After determining eligibility, organizations must establish the appropriate procedures and documentation to qualify for them. Finally, organizations must track and administer the programs on an ongoing basis, for every qualifying product shipped.

  • Store Fulfillment
    Store Fulfillment

    Radial Ship-from Store is a cloud-based modular solution in our Omnichannel Technology suite. Ship-from Store connects your store and eCommerce channels by exposing store inventory online and enabling your retail associates to seamlessly fulfill web-based orders.

  • Risk & Quality Management
    Risk & Quality Management

    Global supply chain risks result from a variety of factors including inadequate or poor product quality testing and supplier management programs. The volatile socio-economic climate coupled with the constantly changing regulatory demands from governments at all levels has created an environment where strong risk mitigation practices are not only a competitive advantage, but a critical lifeline for brand survival. Brand manufacturers and retailers must take measures to help ensure accountability and full supply chain transparency.

  • Import Management
    Import Management

    The appeal of sourcing low cost goods from foreign markets and balancing supplier risk has bolstered imports around the world. Along with these advantages, however, come a host of challenges.

  • Payments, Tax & Fraud
    Payments, Tax & Fraud

    Let Radial handle the complexity and risk of payment processing, fraud management and tax compliance. Our fully outsourced solution turns orders into revenue, sends criminals running, keeps governments satisfied, and turns one-time shoppers into repeat customers.

  • Fraud Zero
    Fraud Zero

    Radial Fraud Zero delivers a best-in-class combination of people, processes, and technology for end-to-end fraud management. We are 100% focused on converting the highest percentage of transactions and keeping fraud well below industry standards to provide a frictionless experience for your customers. Our blending, cutting-edge technology with rigorous expert analysis translates into higher approval rates and happier customers.

  • Customer Care
    Customer Care

    We know customers. They don’t like to wait or be disappointed. And they expect exceptional service across all interaction channels. That’s why you need a customer care partner that acts as a true extension of your brand—one that provides a continuous and memorable customer experience at every touchpoint. Our customer service agents are 100% commerce-focused, and have the training and expertise to provide customers with the type of omnichannel experiences they’re seeking.

  • Export Management
    Export Management

    As companies look to foreign markets as a means to grow top line revenues, exports have boomed. Unfortunately, with more customers spread across more geographies, the export compliance challenge has mushroomed, and so has the risk of regulatory violations. Many exporters struggle to effectively screen potential customers against restricted party lists, determine license requirements, perform export compliance checks, and generate international trade documents.

  • Production Management
    Production Management

    To stay ahead of the competition, brands need to deliver products that are new and fresh, while at the same time ensure they meet consumer demands, flex with production shifts, and navigate a myriad of sourcing challenges including quality and regulatory requirements. Maintaining current and accurate product specification and costing data is a difficult task, especially for global brands and retailers in industries where the products and styles change frequently.

  • Fulfillment & Freight

    eCommerce fulfillment has become an increasingly complex and competitive market, largely driven by consumer expectations for faster, cheaper, and more convenient delivery options. Radial’s ongoing investment in technology, capacity, and resources makes us a market-leader in the Logistics space, ensuring industry-best performance levels, quality, and consumer satisfaction. In addition, we go above and beyond our competitors, creating highly- personalized direct-to-consumer experiences unique to your brand.

  • Dropship Manager

    Radial Dropship Manager is a cloud-based supply chain collaboration solution that automates order processing, exception handling, shipping, invoicing, and inventory between you and your dropship suppliers.

  • Global Sourcing

    Retail buyers and merchandisers are continuously tasked with sourcing new merchandise and comparing to existing products to ensure their product lines remain competitive in the marketplace. With multiple seasons and programs to support, it is challenging to identify new supply sources, review new products with existing suppliers, negotiate contracts and confirm timely supplier production runs.

  • Omnichannel Technology

    Radial Omnichannel Technology is a modular, cloud-based suite of technology and tools that can be deployed as a comprehensive suite or one module at a time to connect all of your supply to all of your demand. The suite includes intelligent Retail Order Management, Store Fulfillment, Dropship Manager, Payments, Tax & Fraud, Customer Service Tools, and Analytics.

  • Digitize Your Global Supply Chain

    The global supply chain is comprised of a set of complex business processes involving many players spread all over the world. An effective Global Trade Management (GTM) digital platform must be able to handle these diverse functions and be able to integrate well with both systems and people. A digital supply chain is an enabler of value. It will enable you to manage global risk; improve agility, speed and quality; and reduce costs in many areas of your operation. IDC predicts that, by 2020, digitally-mature companies will achieve $430 billion in productivity gains over their less-connected peers.

  • Transportation Management

    Transporting goods internationally is more costly and complex than shipping them domestically. More parties are involved, lead times are longer, base transportation rates are higher and movements are subject to a host of assessorial charges that are difficult to decipher and calculate.

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