Retail Supply Chain Case Studies

  • Retail Tag And Label System Improves Distribution

    In the apparel industry, distribution to multiple destinations has to be precise and fast.  The customers of a famous clothing manufacturer in Japan asked their department stores and wholesalers to examine their logistics management to try and improve accuracy, and the speed of deliveries.

  • Omni-Channel Integration Spurs SMR Growth

    E-commerce integration with brick-and-mortar store systems has quickly become central to the success of retailers of all shapes and sizes. Driven by the large tier-1 and big-box retailers who set the precedent for consumers’ cross-channel expectations, integration of physical and digital retail systems is fast becoming an imperative for even the smallest stores.

  • SATO's Shelf Edge Labeling: A Better Approach

    In 2005, experts at Procter & Gamble® dubbed the shelf as the "first moment of truth" in retail, where shelf-level merchandising, promotion and advertising can greatly affect consumer choice. This is the point at which marketers have the best opportunity to convert a browser into a buyer.

  • SoccerPro Grows Y/Y Revenue By 25% And Increase Mobile Revenue By 82% With eCommerce Solution

    Founded in 2004, SoccerPro sells soccer performance gear and licensed apparel throughout the U.S and abroad. The soccerpro.com and soccermaster.com websites collectively serve as the ecommerce arm for their six brick and mortar locations, and the call center (which manages bulk and B2B orders). The company needed a fully integrated omni-channel commerce suite, with advanced capabilities, live in short order, to capitalize on anticipated growth in sales for the World Cup Soccer in the summer of 2014.

  • Convenience Store Achieves Unified Networking With Cloud Solution

    Located throughout central Oregon, Dari Mart operates 45 convenience stores with 500 employees. Started in 1965, Dari Mart is a family business and prides itself on delivering the most natural and freshest milk products to its stores. It accomplishes this via 48-hour delivery to each of its stores from its company-owned dairy, Lochmead Farms, one of the largest independent dairy farms in the Pacific Northwest.

  • Compass Group Relies On Intelligent Video For Foodservice Excellence

    Compass Group North America is a leading foodservice management company with annual sales over $12 billion and more than 200,000 associates. Its operating companies, including Morrison Healthcare, Bon Appétit Management, Levy Restaurants and Wolfgang Puck Catering, serve more than seven million meals a day in schools, hospitals, senior living communities, corporate campuses and sporting venues across the U.S. and Canada.

  • Order Collaboration Yields ROI For Leading Apparel Manufacturer

    For more than 100 years, this leading company has been manufacturing top-tier athletic apparel and footwear all over the world. The brand supplies its own retail and wholesale channels offering products for men, women and children. They operate globally and maintain a manufacturing presence in the United States for their “Made in the USA” products, as well as in the United Kingdom for the European market, where they also manufacture some of their most popular models to expedite fast delivery.

  • Motorsports Legend Katech Meets Evolving Customer Needs Across Multiple Channels With TrueCommerce Nexternal eCommerce

    Deploy a flexible, easy-to-use eCommerce solution to support emerging retail sales channels, including the ability to efficiently ship small orders to individual consumers.

  • Best In Show Distribution At Pet Supermarket

    Pet products retailer keeps growth on track without adding staff or expanding its DC.

  • Ultra High-Volume Handbag Importer Tags, Packages, Labels, And Ships Within 48 Hours

    Ultra high-volume handbag importer tags, packages, labels and ships within 48 hours.

  • Align The Time-to-Market With Changing Consumer Choices
    12/28/2017

    By implementing PIM, this world leader in personal care products gained an accurate picture of the comprehensive product data analytics needed to predict and respond to their customers’ needs. Respond to your market. Read their story.

  • Application Brief: E-Commerce Fulfillment
    6/25/2015

    Online Retailers Go Beyond Traditional Automation With Lucas Mobile Work Execution.

  • Retail Stores In Dublin Eradicate Cash Shrinkage
    6/9/2017

    Theft is one of the retail world’s biggest challenges, especially in the independent convenience sector where stores are often manned by a handful of people that are not equipped with the latest security gizmos. In fact, nearly half of retailers (49 percent) have experienced theft of cash from their premises. This hurts businesses and their customers because merchants often have to pass on these losses by raising prices. With cash management solutions, businesses can fight back against theft and achieve an advantage over competitors.

  • How Data Mining Improves Replenishment, Order Agility At CBR
    6/22/2011
    Debbie Cotterman, Inventory Manager at CBR Airport Retail (Spirit of the Red Horse, Talie, Radio Road, Creative Kidstuff, ZOZO, regional gift stores) wields her selfdescribed “data geek” status like a powerful weapon against out-of-stocks. By Celerant Technology Corporation

  • Hosted Contact Center Helps Citrus Gift Company Squeeze Out More Productivity And Cost
    9/8/2015

    Year-round, Southern Fulfillment fulfills orders for Hale Groves and Pittman & Davis — two of the nation’s largest citrus gift brands. Its Vero Beach, Florida contact center constantly adapts staffing levels to support an average of 260,000 calls per year, ensuring the ultimate experience, during the peak holiday period or off-season.

  • Apparel Retailer Outfits Supply Chain With Automation Gains Real-Time Visibility
    1/12/2018

    This leading retailer of casual apparel for men, women and children operates over 1,000 stores in the United States, Canada, Japan, Italy and the United Kingdom. It also sells products through online stores and catalogues. Merchandise is shipped to these stores by air and sea freight from three distribution centers. The company lacked visibility into its supply chain. Its homegrown system involved spreadsheets, emails and phone calls with international business units and over 30 trading partners. With a 12-hour time difference between partners, accurate and real-time information was nearly impossible.

  • Irish Petrol Forecourt Eradicates Cash Handling Costs
    2/9/2018

    In the past a petrol station was all about fuel but with BP reporting half of its customers in the UK and Ireland are stopping for food not fuel and the recent introduction of electric charging stations and lockers for online pickup, it is clear consumers increasing demand for convenience is changing the sector. Adapting to the new trends, means new and existing customers will keep coming in using cash, card or mobile payments for their purchases.

  • Leading Beauty Retailer Uses Product Information Management(PIM) Solution To Improve Data Quality
    12/28/2017

    The client is the largest beauty retailer in the United States and the premier beauty destination for cosmetics, fragrance, skin, hair care products and salon services. Since opening its first store 25 years ago, the client has grown to become the top national retailer.

  • Streamline Store Ops In The Cloud
    6/1/2015

    101-store Canadian retailer Showcase replaced several disparate task management solutions—including e-mail and Excel—with a SaaS-based store operations center.

  • Sporting Goods Retailer Takes Safety And Product Testing To A New Level
    1/12/2018

    This U.S.-based retailer is an omni-channel sporting goods powerhouse offering a broad assortment of top-brand sporting goods equipment, apparel and footwear. They operate 645 locations with a blend of dedicated associates, in-store services and unique specialty shop-in-shops. As a producer of reliable, high-quality products that their loyal customers have come to expect, product safety and compliance are major focuses for this sporting goods retailer.

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