Retail Supply Chain Case Studies

  • Flexible, Mobile Ready Solutions For The Luxury Watch Marketplace

    Selling luxury watches online requires a sophisticated design that supports branding strategy and brand commitment in the best way possible. Customers buying watches in the luxury price segment also have high expectations regarding the seller’s expertise and service delivery. Offering a unique and secure shopping experience in combination with a personal, extensive service portfolio was therefore crucial when relaunching the CHRONEXT marketplace.

  • Order Collaboration Yields ROI For Leading Apparel Manufacturer

    For more than 100 years, this leading company has been manufacturing top-tier athletic apparel and footwear all over the world. The brand supplies its own retail and wholesale channels offering products for men, women and children. They operate globally and maintain a manufacturing presence in the United States for their “Made in the USA” products, as well as in the United Kingdom for the European market, where they also manufacture some of their most popular models to expedite fast delivery.

  • Application Brief: E-Commerce Fulfillment

    Online Retailers Go Beyond Traditional Automation With Lucas Mobile Work Execution.

  • Wi-Fi Solutions Streamlines Inventory Process Based On Security, Reliability, Manageability

    A leader in the shortening and oils industry, Columbus Vegetable Oils chose Aerohive’s Cooperative Control wireless LAN solution for its new manufacturing and warehouse facility because of its superior security, reliability, manageability, and flexibility.

  • Retail Tag And Label System Improves Distribution

    In the apparel industry, distribution to multiple destinations has to be precise and fast.  The customers of a famous clothing manufacturer in Japan asked their department stores and wholesalers to examine their logistics management to try and improve accuracy, and the speed of deliveries.

  • Hosted Contact Center Helps Citrus Gift Company Squeeze Out More Productivity And Cost

    Year-round, Southern Fulfillment fulfills orders for Hale Groves and Pittman & Davis — two of the nation’s largest citrus gift brands. Its Vero Beach, Florida contact center constantly adapts staffing levels to support an average of 260,000 calls per year, ensuring the ultimate experience, during the peak holiday period or off-season.

  • Compass Group Relies On Intelligent Video For Foodservice Excellence

    Compass Group North America is a leading foodservice management company with annual sales over $12 billion and more than 200,000 associates. Its operating companies, including Morrison Healthcare, Bon Appétit Management, Levy Restaurants and Wolfgang Puck Catering, serve more than seven million meals a day in schools, hospitals, senior living communities, corporate campuses and sporting venues across the U.S. and Canada.

  • Premium American Brand Saves Millions In NAFTA Duties

    As an American icon creating and selling home maintenance products across North America, Canada is this company’s primary export market so leveraging the NAFTA trade agreement was very important. The company saw a need to reduce time at the border, lower duties, and create efficiency by replacing an outdated, manual approach.

  • Home Furnishing Manufacturer Sleeps Soundly After Integrating CYBRA’s MarkMagic Labeling Solution With Manhattan SCALE

    Revman International’s investment in CYBRA’s MarkMagic paid for itself in less than six weeks.

  • A New Approach To Handling Cash: Cash As A Service

    Thanks to the rapid expansion of e-commerce and Amazon, there is no doubt that a range of new card payment options are on the rise. At the same time, retailers are still handling enormous amount of cash daily because cash remains by far the most commonly used payment method by shoppers throughout the world. In the Euro zone, for example, cash was the main payment choice for purchases under €45, which accounted for 91% of all POS payments.

  • How Data Mining Improves Replenishment, Order Agility At CBR Debbie Cotterman, Inventory Manager at CBR Airport Retail (Spirit of the Red Horse, Talie, Radio Road, Creative Kidstuff, ZOZO, regional gift stores) wields her selfdescribed “data geek” status like a powerful weapon against out-of-stocks. By Celerant Technology Corporation

  • Quality Is In The Sole For This Footwear Company

    There’s no business like shoe business for this company that operates both a retail segment and private label brand operation. The retail side runs over 1,045 value-priced family footwear stores in the US and Guam, 159 other stores in the US and Canada selling natural comfort style shoes, and a growing number of shoe stores in China. The company also sells shoes online and licenses two major name brand footwear product lines.

  • Align The Time-to-Market With Changing Consumer Choices

    By implementing PIM, this world leader in personal care products gained an accurate picture of the comprehensive product data analytics needed to predict and respond to their customers’ needs. Respond to your market. Read their story.

  • Hardware Co-Op Builds Better Service With Lucas Systems

    Do it Best Delivers More Accurate, Efficient Order Fulfillment with a Lucas Mobile Work Execution System Featuring the Jennifer™ Mobile Multi-Modal Picking Application.

  • Apparel Retailer Outfits Supply Chain With Automation Gains Real-Time Visibility

    This leading retailer of casual apparel for men, women and children operates over 1,000 stores in the United States, Canada, Japan, Italy and the United Kingdom. It also sells products through online stores and catalogues. Merchandise is shipped to these stores by air and sea freight from three distribution centers. The company lacked visibility into its supply chain. Its homegrown system involved spreadsheets, emails and phone calls with international business units and over 30 trading partners. With a 12-hour time difference between partners, accurate and real-time information was nearly impossible.

  • E-Commerce In A Hurry

    A century-old retailer takes its outlet stores online in just four-and-a-half months, then watches e-commerce boom.

  • Integrated Ecommerce And Order Management System Supports Growth At eWam

    Founded in 2000, family-owned Wholesale Accessory Market (eWam) started in a one-car garage and has become one of the nation’s largest fashion accessory wholesaler and retailers. It now offers over 50,000 products and continues to grow its SKUs. Their primary customer base is fashion boutiques and salons, as well as self-employed independent distributors. With a holiday season that begins in September, eWam needed to improve its ecommerce capabilities and shore up its back- end processes to keep pace with growth rates.

  • Leading Beauty Retailer Uses Product Information Management(PIM) Solution To Improve Data Quality

    The client is the largest beauty retailer in the United States and the premier beauty destination for cosmetics, fragrance, skin, hair care products and salon services. Since opening its first store 25 years ago, the client has grown to become the top national retailer.

  • Irish Petrol Forecourt Eradicates Cash Handling Costs

    In the past a petrol station was all about fuel but with BP reporting half of its customers in the UK and Ireland are stopping for food not fuel and the recent introduction of electric charging stations and lockers for online pickup, it is clear consumers increasing demand for convenience is changing the sector. Adapting to the new trends, means new and existing customers will keep coming in using cash, card or mobile payments for their purchases.

  • SoccerPro Grows Y/Y Revenue By 25% And Increase Mobile Revenue By 82% With eCommerce Solution

    Founded in 2004, SoccerPro sells soccer performance gear and licensed apparel throughout the U.S and abroad. The soccerpro.com and soccermaster.com websites collectively serve as the ecommerce arm for their six brick and mortar locations, and the call center (which manages bulk and B2B orders). The company needed a fully integrated omni-channel commerce suite, with advanced capabilities, live in short order, to capitalize on anticipated growth in sales for the World Cup Soccer in the summer of 2014.

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