Thanks to the rapid expansion of e-commerce and Amazon, there is no doubt that a range of new card payment options are on the rise. At the same time, retailers are still handling enormous amount of cash daily because cash remains by far the most commonly used payment method by shoppers throughout the world. In the Euro zone, for example, cash was the main payment choice for purchases under €45, which accounted for 91% of all POS payments.
At many companies with a highly mobile workforce, label or receipt printing has typically been conducted via "sneakernet"—workers return, again and again, to a stationary printer at a central workstation. Whether you're talking about a hospital, a warehouse, or a delivery van, many workers spend an inordinate amount of time traveling back and forth to the printer. All that walking around may be good exercise, but it's a drain on productivity. The solution: let the worker take the printer with them.
Do it Best Delivers More Accurate, Efficient Order Fulfillment with a Lucas Mobile Work Execution System Featuring the Jennifer™ Mobile Multi-Modal Picking Application.
Self-service is increasingly popular with today’s retail customers as they seek more control over their time and experiences. In fact, research by Forrester indicates that 76% use web and mobile service channels to resolve their customer service inquiries.
E-commerce integration with brick-and-mortar store systems has quickly become central to the success of retailers of all shapes and sizes. Driven by the large tier-1 and big-box retailers who set the precedent for consumers’ cross-channel expectations, integration of physical and digital retail systems is fast becoming an imperative for even the smallest stores.
Case Study: The Plantation Shop
In the apparel industry, distribution to multiple destinations has to be precise and fast. The customers of a famous clothing manufacturer in Japan asked their department stores and wholesalers to examine their logistics management to try and improve accuracy, and the speed of deliveries.
Year-round, Southern Fulfillment fulfills orders for Hale Groves and Pittman & Davis — two of the nation’s largest citrus gift brands. Its Vero Beach, Florida contact center constantly adapts staffing levels to support an average of 260,000 calls per year, ensuring the ultimate experience, during the peak holiday period or off-season.
For more than 100 years, this leading company has been manufacturing top-tier athletic apparel and footwear all over the world. The brand supplies its own retail and wholesale channels offering products for men, women and children. They operate globally and maintain a manufacturing presence in the United States for their “Made in the USA” products, as well as in the United Kingdom for the European market, where they also manufacture some of their most popular models to expedite fast delivery.
Located throughout central Oregon, Dari Mart operates 45 convenience stores with 500 employees. Started in 1965, Dari Mart is a family business and prides itself on delivering the most natural and freshest milk products to its stores. It accomplishes this via 48-hour delivery to each of its stores from its company-owned dairy, Lochmead Farms, one of the largest independent dairy farms in the Pacific Northwest.
A well-known, Top 10 retailer was experiencing significant problems with its voice and data (barcode scanners and printers) mobile devices in its scores of Distribution Centers and thousands of stores nationwide. Its voice devices, the Spectralink 84xx series WiFi phones, were an obvious problem because they were regularly failing mid-shift which not only caused staff productivity losses but, worse, hurt the overall customer experience. It also resulted in lost sales.
Ultra high-volume handbag importer tags, packages, labels and ships within 48 hours.
From its humble origins as a chain of small men’s wear shops in 1949, and the opening of its first unisex casual wear store in Hiroshima in 1984, Japanese retailer Uniqlo has emerged as a global retail giant with some 1,500 stores in 16 countries.
A century-old retailer takes its outlet stores online in just four-and-a-half months, then watches e-commerce boom.
As an American icon creating and selling home maintenance products across North America, Canada is this company’s primary export market so leveraging the NAFTA trade agreement was very important. The company saw a need to reduce time at the border, lower duties, and create efficiency by replacing an outdated, manual approach.
A leader in the shortening and oils industry, Columbus Vegetable Oils chose Aerohive’s Cooperative Control wireless LAN solution for its new manufacturing and warehouse facility because of its superior security, reliability, manageability, and flexibility.
Founded in 2000, family-owned Wholesale Accessory Market (eWam) started in a one-car garage and has become one of the nation’s largest fashion accessory wholesaler and retailers. It now offers over 50,000 products and continues to grow its SKUs. Their primary customer base is fashion boutiques and salons, as well as self-employed independent distributors. With a holiday season that begins in September, eWam needed to improve its ecommerce capabilities and shore up its back- end processes to keep pace with growth rates.
In 2005, experts at Procter & Gamble® dubbed the shelf as the "first moment of truth" in retail, where shelf-level merchandising, promotion and advertising can greatly affect consumer choice. This is the point at which marketers have the best opportunity to convert a browser into a buyer.
This U.S.-based retailer is an omni-channel sporting goods powerhouse offering a broad assortment of top-brand sporting goods equipment, apparel and footwear. They operate 645 locations with a blend of dedicated associates, in-store services and unique specialty shop-in-shops. As a producer of reliable, high-quality products that their loyal customers have come to expect, product safety and compliance are major focuses for this sporting goods retailer.
101-store Canadian retailer Showcase replaced several disparate task management solutions—including e-mail and Excel—with a SaaS-based store operations center.