Retail Supply Chain Case Studies

  • Motorsports Legend Katech Meets Evolving Customer Needs Across Multiple Channels With TrueCommerce Nexternal eCommerce

    Deploy a flexible, easy-to-use eCommerce solution to support emerging retail sales channels, including the ability to efficiently ship small orders to individual consumers.

  • Building An Online Platform To Fight Counterfeits On Blockchain

    Blockchain technology can be used to build an online platform where manufacturers, retailers, and consumers can come together to authenticate goods that we buy every day. A startup company plans to scale up by working with its manufacturing and retailing partners and building up the platform to fight counterfeit issues and show authentic supply chain information on the blockchain. This would ultimately drive out the counterfeits in the retail supply chain and afford a satisfying shopping experience.

  • Streamline Store Ops In The Cloud

    101-store Canadian retailer Showcase replaced several disparate task management solutions—including e-mail and Excel—with a SaaS-based store operations center.

  • Flexible, Mobile Ready Solutions For The Luxury Watch Marketplace

    Selling luxury watches online requires a sophisticated design that supports branding strategy and brand commitment in the best way possible. Customers buying watches in the luxury price segment also have high expectations regarding the seller’s expertise and service delivery. Offering a unique and secure shopping experience in combination with a personal, extensive service portfolio was therefore crucial when relaunching the CHRONEXT marketplace.

  • Retail Stores In Dublin Eradicate Cash Shrinkage

    Theft is one of the retail world’s biggest challenges, especially in the independent convenience sector where stores are often manned by a handful of people that are not equipped with the latest security gizmos. In fact, nearly half of retailers (49 percent) have experienced theft of cash from their premises. This hurts businesses and their customers because merchants often have to pass on these losses by raising prices. With cash management solutions, businesses can fight back against theft and achieve an advantage over competitors.

  • E-Commerce In A Hurry

    A century-old retailer takes its outlet stores online in just four-and-a-half months, then watches e-commerce boom.

  • Compass Group Relies On Intelligent Video For Foodservice Excellence

    Compass Group North America is a leading foodservice management company with annual sales over $12 billion and more than 200,000 associates. Its operating companies, including Morrison Healthcare, Bon Appétit Management, Levy Restaurants and Wolfgang Puck Catering, serve more than seven million meals a day in schools, hospitals, senior living communities, corporate campuses and sporting venues across the U.S. and Canada.

  • Best In Show Distribution At Pet Supermarket

    Pet products retailer keeps growth on track without adding staff or expanding its DC.

  • Retail Giant Uniqlo Sold On Searchlight

    From its humble origins as a chain of small men’s wear shops in 1949, and the opening of its first unisex casual wear store in Hiroshima in 1984, Japanese retailer Uniqlo has emerged as a global retail giant with some 1,500 stores in 16 countries.

  • SoccerPro Grows Y/Y Revenue By 25% And Increase Mobile Revenue By 82% With eCommerce Solution
    9/29/2015

    Founded in 2004, SoccerPro sells soccer performance gear and licensed apparel throughout the U.S and abroad. The soccerpro.com and soccermaster.com websites collectively serve as the ecommerce arm for their six brick and mortar locations, and the call center (which manages bulk and B2B orders). The company needed a fully integrated omni-channel commerce suite, with advanced capabilities, live in short order, to capitalize on anticipated growth in sales for the World Cup Soccer in the summer of 2014.

  • Apparel Retailer Outfits Supply Chain With Automation Gains Real-Time Visibility
    1/12/2018

    This leading retailer of casual apparel for men, women and children operates over 1,000 stores in the United States, Canada, Japan, Italy and the United Kingdom. It also sells products through online stores and catalogues. Merchandise is shipped to these stores by air and sea freight from three distribution centers. The company lacked visibility into its supply chain. Its homegrown system involved spreadsheets, emails and phone calls with international business units and over 30 trading partners. With a 12-hour time difference between partners, accurate and real-time information was nearly impossible.

  • Application Brief: E-Commerce Fulfillment
    6/25/2015

    Online Retailers Go Beyond Traditional Automation With Lucas Mobile Work Execution.

  • Convenience Store Achieves Unified Networking With Cloud Solution
    2/9/2015

    Located throughout central Oregon, Dari Mart operates 45 convenience stores with 500 employees. Started in 1965, Dari Mart is a family business and prides itself on delivering the most natural and freshest milk products to its stores. It accomplishes this via 48-hour delivery to each of its stores from its company-owned dairy, Lochmead Farms, one of the largest independent dairy farms in the Pacific Northwest.

  • Order Collaboration Yields ROI For Leading Apparel Manufacturer
    3/15/2018

    For more than 100 years, this leading company has been manufacturing top-tier athletic apparel and footwear all over the world. The brand supplies its own retail and wholesale channels offering products for men, women and children. They operate globally and maintain a manufacturing presence in the United States for their “Made in the USA” products, as well as in the United Kingdom for the European market, where they also manufacture some of their most popular models to expedite fast delivery.

  • Hosted Contact Center Helps Citrus Gift Company Squeeze Out More Productivity And Cost
    9/8/2015

    Year-round, Southern Fulfillment fulfills orders for Hale Groves and Pittman & Davis — two of the nation’s largest citrus gift brands. Its Vero Beach, Florida contact center constantly adapts staffing levels to support an average of 260,000 calls per year, ensuring the ultimate experience, during the peak holiday period or off-season.

  • Quality Is In The Sole For This Footwear Company
    3/23/2018

    There’s no business like shoe business for this company that operates both a retail segment and private label brand operation. The retail side runs over 1,045 value-priced family footwear stores in the US and Guam, 159 other stores in the US and Canada selling natural comfort style shoes, and a growing number of shoe stores in China. The company also sells shoes online and licenses two major name brand footwear product lines.

  • Hardware Co-Op Builds Better Service With Lucas Systems
    6/25/2015

    Do it Best Delivers More Accurate, Efficient Order Fulfillment with a Lucas Mobile Work Execution System Featuring the Jennifer™ Mobile Multi-Modal Picking Application.

  • Global Fashion Accessories Manufacturer And Retailer Improves And Streamlines Collaboration Among Suppliers
    4/19/2018

    From its start in 1941, the company’s brand has represented authenticity, innovation, and relevance to its customer’s everyday lives. The high-end products range from handbags, wallets, and other accessories. In 2013, the brand expanded into apparel and footwear, simultaneously shifting its outsourced sourcing operation in-house at that time. During a period when the company was in the process of diversifying its China-centric sourcing base to other Asian countries (Vietnam, Thailand, Philippines, India, and Korea, etc.), its leadership set objectives to meet growth targets while containing costs and reducing risk. Amber Road was selected to address both of those objectives.

  • SATO's Shelf Edge Labeling: A Better Approach
    12/5/2016

    In 2005, experts at Procter & Gamble® dubbed the shelf as the "first moment of truth" in retail, where shelf-level merchandising, promotion and advertising can greatly affect consumer choice. This is the point at which marketers have the best opportunity to convert a browser into a buyer.

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