Retail Supply Chain Case Studies

  • Portable Printing On The Move
    Portable Printing On The Move

    At many companies with a highly mobile workforce, label or receipt printing has typically been conducted via "sneakernet"—workers return, again and again, to a stationary printer at a central workstation. Whether you're talking about a hospital, a warehouse, or a delivery van, many workers spend an inordinate amount of time traveling back and forth to the printer. All that walking around may be good exercise, but it's a drain on productivity. The solution: let the worker take the printer with them.

  • E-Commerce In A Hurry
    E-Commerce In A Hurry

    A century-old retailer takes its outlet stores online in just four-and-a-half months, then watches e-commerce boom.

  • Footwear Manufacturer Increases Fill Rates 10-15%
    Footwear Manufacturer Increases Fill Rates 10-15%

    A top-tier athletic footwear brand needed to gain quicker access to supplier information and share purchase order information with several hundred vendors and factories. The company was relying on manually intensive methods for managing purchase orders and finding it difficult to track inbound shipments for complete end-to-end visibility.

  • Omni-Channel Integration Spurs SMR Growth

    E-commerce integration with brick-and-mortar store systems has quickly become central to the success of retailers of all shapes and sizes. Driven by the large tier-1 and big-box retailers who set the precedent for consumers’ cross-channel expectations, integration of physical and digital retail systems is fast becoming an imperative for even the smallest stores.

  • Flexible, Mobile Ready Solutions For The Luxury Watch Marketplace
    Flexible, Mobile Ready Solutions For The Luxury Watch Marketplace

    Selling luxury watches online requires a sophisticated design that supports branding strategy and brand commitment in the best way possible. Customers buying watches in the luxury price segment also have high expectations regarding the seller’s expertise and service delivery. Offering a unique and secure shopping experience in combination with a personal, extensive service portfolio was therefore crucial when relaunching the CHRONEXT marketplace.

  • Hardware Co-Op Builds Better Service With Lucas Systems
    Hardware Co-Op Builds Better Service With Lucas Systems

    Do it Best Delivers More Accurate, Efficient Order Fulfillment with a Lucas Mobile Work Execution System Featuring the Jennifer™ Mobile Multi-Modal Picking Application.

  • Align The Time-to-Market With Changing Consumer Choices
    Align The Time-to-Market With Changing Consumer Choices

    By implementing PIM, this world leader in personal care products gained an accurate picture of the comprehensive product data analytics needed to predict and respond to their customers’ needs. Respond to your market. Read their story.

  •  Irish Petrol Forecourt Eradicates Cash Handling Costs
    Irish Petrol Forecourt Eradicates Cash Handling Costs

    In the past a petrol station was all about fuel but with BP reporting half of its customers in the UK and Ireland are stopping for food not fuel and the recent introduction of electric charging stations and lockers for online pickup, it is clear consumers increasing demand for convenience is changing the sector. Adapting to the new trends, means new and existing customers will keep coming in using cash, card or mobile payments for their purchases.

  • Hosted Contact Center Helps Citrus Gift Company Squeeze Out More Productivity And Cost
    Hosted Contact Center Helps Citrus Gift Company Squeeze Out More Productivity And Cost

    Year-round, Southern Fulfillment fulfills orders for Hale Groves and Pittman & Davis — two of the nation’s largest citrus gift brands. Its Vero Beach, Florida contact center constantly adapts staffing levels to support an average of 260,000 calls per year, ensuring the ultimate experience, during the peak holiday period or off-season.

  • Retail Giant Uniqlo Sold On Searchlight
    Retail Giant Uniqlo Sold On Searchlight

    From its humble origins as a chain of small men’s wear shops in 1949, and the opening of its first unisex casual wear store in Hiroshima in 1984, Japanese retailer Uniqlo has emerged as a global retail giant with some 1,500 stores in 16 countries.

  • Streamline Store Ops In The Cloud

    101-store Canadian retailer Showcase replaced several disparate task management solutions—including e-mail and Excel—with a SaaS-based store operations center.

  • Leading Beauty Retailer Uses Product Information Management(PIM) Solution To Improve Data Quality

    The client is the largest beauty retailer in the United States and the premier beauty destination for cosmetics, fragrance, skin, hair care products and salon services. Since opening its first store 25 years ago, the client has grown to become the top national retailer.

  • Wireless Solution Gives Convenience Store Chain Unparalleled Network Management And Cost Savings

    The 7-Eleven Convenience Stores concentrated in Central Oklahoma are independently owned. The company desired a wireless LAN in each of its convenience stores to enable employees to use wireless handheld scanning devices to deliver data to a Retalix inventory control and Demand AnalytX (DAX) system. The DAX system enables the stores’ inventories, especially the most expensive items, to be carefully monitored and adjusted, streamlining operations and saving dollars.

  • APG Partner Toast Cures Popular Food Truck’s POS Woes

    Erik Metzdorf knows what it’s like to be a victim of your own success. When his food truck, Metzy’s Taqueria, rolled onto the streets of Newburyport, MA, in spring 2014, a line of customers wanting to buy tacos and burritos wrapped around the block. While it shouldn’t take more than a few minutes to fulfill an order, customers were forced to wait much longer.

  • SATO's Shelf Edge Labeling: A Better Approach

    In 2005, experts at Procter & Gamble® dubbed the shelf as the "first moment of truth" in retail, where shelf-level merchandising, promotion and advertising can greatly affect consumer choice. This is the point at which marketers have the best opportunity to convert a browser into a buyer.

  • Best In Show Distribution At Pet Supermarket

    Pet products retailer keeps growth on track without adding staff or expanding its DC.

  • Why VF Corp. Uses Master Data Management To Manage Product, Vendor, And Customer Data

    VF Corp. is the world’s largest apparel and footwear manufacturer. It is a hybrid company—both retailer and wholesaler with $11 billion in annual revenues, over 30 dynamic lifestyle brands and approximately 57,000 associates working in locations across the globe. VF Corporation operates in multiple geographies and their products are sold in stores all overthe world.

  • Application Brief: E-Commerce Fulfillment

    Online Retailers Go Beyond Traditional Automation With Lucas Mobile Work Execution.

  • Premium American Brand Saves Millions In NAFTA Duties

    As an American icon creating and selling home maintenance products across North America, Canada is this company’s primary export market so leveraging the NAFTA trade agreement was very important. The company saw a need to reduce time at the border, lower duties, and create efficiency by replacing an outdated, manual approach.

  • Apparel Retailer Outfits Supply Chain With Automation Gains Real-Time Visibility

    This leading retailer of casual apparel for men, women and children operates over 1,000 stores in the United States, Canada, Japan, Italy and the United Kingdom. It also sells products through online stores and catalogues. Merchandise is shipped to these stores by air and sea freight from three distribution centers. The company lacked visibility into its supply chain. Its homegrown system involved spreadsheets, emails and phone calls with international business units and over 30 trading partners. With a 12-hour time difference between partners, accurate and real-time information was nearly impossible.