Retail Supply Chain Case Studies

  • Quality Is In The Sole For This Footwear Company

    There’s no business like shoe business for this company that operates both a retail segment and private label brand operation. The retail side runs over 1,045 value-priced family footwear stores in the US and Guam, 159 other stores in the US and Canada selling natural comfort style shoes, and a growing number of shoe stores in China. The company also sells shoes online and licenses two major name brand footwear product lines.

  • Hardware Co-Op Builds Better Service With Lucas Systems

    Do it Best Delivers More Accurate, Efficient Order Fulfillment with a Lucas Mobile Work Execution System Featuring the Jennifer™ Mobile Multi-Modal Picking Application.

  • Omni-Channel Integration Spurs SMR Growth

    E-commerce integration with brick-and-mortar store systems has quickly become central to the success of retailers of all shapes and sizes. Driven by the large tier-1 and big-box retailers who set the precedent for consumers’ cross-channel expectations, integration of physical and digital retail systems is fast becoming an imperative for even the smallest stores.

  • Align The Time-to-Market With Changing Consumer Choices

    By implementing PIM, this world leader in personal care products gained an accurate picture of the comprehensive product data analytics needed to predict and respond to their customers’ needs. Respond to your market. Read their story.

  • Perfect Products Require Perfect Order Management

    With a ferocity for crafting the perfect fit, this leading footwear manufacturer has grown into a preeminent company recognized globally for its tenacity and creativity in crafting the perfect shoe. Started in 1878, the company’s portfolio now includes 15 brands ranging from athletic footwear to women’s high fashion to children’s sports shoes, and a booming retail segment boasting 1,200 stores in the US, Canada and China. Its production facilities in the U.S., UK, China and Vietnam support $3 billion in annual sales.

  • Streamline Store Ops In The Cloud

    101-store Canadian retailer Showcase replaced several disparate task management solutions—including e-mail and Excel—with a SaaS-based store operations center.

  • Premium American Brand Saves Millions In NAFTA Duties

    As an American icon creating and selling home maintenance products across North America, Canada is this company’s primary export market so leveraging the NAFTA trade agreement was very important. The company saw a need to reduce time at the border, lower duties, and create efficiency by replacing an outdated, manual approach.

  • Order Collaboration Yields ROI For Leading Apparel Manufacturer

    For more than 100 years, this leading company has been manufacturing top-tier athletic apparel and footwear all over the world. The brand supplies its own retail and wholesale channels offering products for men, women and children. They operate globally and maintain a manufacturing presence in the United States for their “Made in the USA” products, as well as in the United Kingdom for the European market, where they also manufacture some of their most popular models to expedite fast delivery.

  • Hosted Contact Center Helps Citrus Gift Company Squeeze Out More Productivity And Cost

    Year-round, Southern Fulfillment fulfills orders for Hale Groves and Pittman & Davis — two of the nation’s largest citrus gift brands. Its Vero Beach, Florida contact center constantly adapts staffing levels to support an average of 260,000 calls per year, ensuring the ultimate experience, during the peak holiday period or off-season.

  • Convenience Store Achieves Unified Networking With Cloud Solution
    2/9/2015

    Located throughout central Oregon, Dari Mart operates 45 convenience stores with 500 employees. Started in 1965, Dari Mart is a family business and prides itself on delivering the most natural and freshest milk products to its stores. It accomplishes this via 48-hour delivery to each of its stores from its company-owned dairy, Lochmead Farms, one of the largest independent dairy farms in the Pacific Northwest.

  • Flexible, Mobile Ready Solutions For The Luxury Watch Marketplace
    2/5/2016

    Selling luxury watches online requires a sophisticated design that supports branding strategy and brand commitment in the best way possible. Customers buying watches in the luxury price segment also have high expectations regarding the seller’s expertise and service delivery. Offering a unique and secure shopping experience in combination with a personal, extensive service portfolio was therefore crucial when relaunching the CHRONEXT marketplace.

  • Ultra High-Volume Handbag Importer Tags, Packages, Labels, And Ships Within 48 Hours
    3/28/2013

    Ultra high-volume handbag importer tags, packages, labels and ships within 48 hours.

  • Portable Printing On The Move

    At many companies with a highly mobile workforce, label or receipt printing has typically been conducted via "sneakernet"—workers return, again and again, to a stationary printer at a central workstation. Whether you're talking about a hospital, a warehouse, or a delivery van, many workers spend an inordinate amount of time traveling back and forth to the printer. All that walking around may be good exercise, but it's a drain on productivity. The solution: let the worker take the printer with them.

  • Integrated Ecommerce And Order Management System Supports Growth At eWam
    9/29/2015

    Founded in 2000, family-owned Wholesale Accessory Market (eWam) started in a one-car garage and has become one of the nation’s largest fashion accessory wholesaler and retailers. It now offers over 50,000 products and continues to grow its SKUs. Their primary customer base is fashion boutiques and salons, as well as self-employed independent distributors. With a holiday season that begins in September, eWam needed to improve its ecommerce capabilities and shore up its back- end processes to keep pace with growth rates.

  • A New Approach To Handling Cash: Cash As A Service
    9/5/2018

    What if merchants had a way to accept cash payments without the costs and hassles of cash management?

  • SoccerPro Grows Y/Y Revenue By 25% And Increase Mobile Revenue By 82% With eCommerce Solution
    9/29/2015

    Founded in 2004, SoccerPro sells soccer performance gear and licensed apparel throughout the U.S and abroad. The soccerpro.com and soccermaster.com websites collectively serve as the ecommerce arm for their six brick and mortar locations, and the call center (which manages bulk and B2B orders). The company needed a fully integrated omni-channel commerce suite, with advanced capabilities, live in short order, to capitalize on anticipated growth in sales for the World Cup Soccer in the summer of 2014.

  • Home Furnishing Manufacturer Sleeps Soundly After Integrating CYBRA’s MarkMagic Labeling Solution With Manhattan SCALE
    5/31/2019

    Revman International’s investment in CYBRA’s MarkMagic paid for itself in less than six weeks.

  • Retail Stores In Dublin Eradicate Cash Shrinkage
    6/9/2017

    Theft is one of the retail world’s biggest challenges, especially in the independent convenience sector where stores are often manned by a handful of people that are not equipped with the latest security gizmos. In fact, nearly half of retailers (49 percent) have experienced theft of cash from their premises. This hurts businesses and their customers because merchants often have to pass on these losses by raising prices. With cash management solutions, businesses can fight back against theft and achieve an advantage over competitors.

  • Retail Giant Uniqlo Sold On Searchlight
    4/29/2015

    From its humble origins as a chain of small men’s wear shops in 1949, and the opening of its first unisex casual wear store in Hiroshima in 1984, Japanese retailer Uniqlo has emerged as a global retail giant with some 1,500 stores in 16 countries.

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