Retail SC Industry Insights

  1. Why Retail Supply Chain Transformations Fail (And How You Can Beat The Odds)
    5/16/2018

    There's no small list of retailers who are struggling to keep up with the Amazon effect, but a closer look at why some fail and others prevail, should give retailers who are willing to embrace change some hope.

  2. How Shipping Software Goes Beyond The Box
    5/2/2018

    Shipping isn’t just about getting a package to a customer’s front steps anymore, and companies are not only investing in their shipping strategy because it saves them money - it goes beyond the box.

  3. Does Your Vendor Deliver Partner Value? 7 Ways To Check
    4/20/2018

    POS resellers are essential to a vendor’s strategy to target its products to the right market. Without the benefit of channel partnerships, vendors would be hard-pressed to gain brand mindshare.

  4. 5 Ways To Prevent Walkaways At Retail Stores
    3/28/2018

    Long checkout lanes, disorganized shelves and hard-to-find products lead to frustrated shoppers. And when customers get frustrated, they often give up on a store and walk out, especially if there’s no associate around to help them.

  5. Amazon's Biggest Lesson For E-Commerce Companies
    3/6/2018

    How Amazon continues to build a loyal customer base that keeps them coming back.

  6. Shipping: Free Or Fast, Which Is Better?
    2/20/2018

    Customers are increasing the size of their baskets in order to qualify for free shipping.

  7. 21 Requirements To Consider For A New Multi-Carrier Shipping & Manifesting System
    2/20/2018

    Parcel growth will continue to rise at a rate of 17%-28% each year between 2017 and 2021, and by 2020, same-day delivery will drive up logistics costs as a percentage of revenue by 50% (Source: Gartner, October 2017). For most omnichannel businesses, the cost of shipping now exceeds the sum of all other fulfillment costs including direct and indirect payroll, benefits, facilities and utilities, packing supplies, etc. Businesses need every advantage they can get to hopefully evaluate, reduce or control the rate of shipping expense increases.

  8. Automation Substantially Reduces Retailers’ Cash Costs And Saves Labor Hours
    2/15/2018

    If there’s any doubt about the impact of cash management solutions on the cost structure of retailers, consider this recent finding by IHL Group: Replacing manual processes with automation technology can save retailers an average of 200 to 500 labor hours monthly per store.

  9. Parcel Lockers – A Retailer’s Secret Weapon
    1/30/2018

    ProShip’s Parcel Locker article is featured on Shep Hyken’s Customer Service Experience Blog and talks to how parcel lockers can benefit retailers.

  10. Buy In Bulk: The Retailers That Keep Thriving
    12/28/2017

    Following our previous discussion on traditional retail brands and off-price retailers, another strong category of enterprises which managed to survive the latest disruptions are wholesale companies. These shops focus on selling goods in bulk to large families (and individuals) and small businesses. The most prominent examples are Costco, Sam’s Club, and PriceSmart. With smart investment in PIM solutions, all three were able to increase their revenue at a time of general market downturn.