Retail SC Industry Insights

  1. Intelligent Cash Handling Goes Mobile
    6/29/2017

    Mobile POS (mPOS) platforms are bringing new levels of convenience and flexibility to retail. Now, a sales associate at a small boutique doesn’t have to be stuck at checkout for the duration of a shift. Thanks to wireless connections, that associate can help a customer complete a transaction anywhere in the store with a tablet or smartphone.

  2. EMV Making Slow Progress
    4/12/2017

    The adoption of EMV technology (Europay, MasterCard and Visa) at the POS in the U.S. has been slow and, at times, confusing. When the deadline for merchants to start accepting EMV chip-enabled cards passed in October 2015, more than two-thirds of merchants weren’t ready for the switch.

  3. From Counting Cash To Counting On Operational Excellence
    3/21/2017

    The Costcutter store in Porthleven, UK, is a busy place, especially in the summer months when tourists flock to the seaside town. The staff were spending more than two hours daily counting money, calculating cash floats and topping up tills, which hurt productivity. With multiple cashiers using the same tills, it was difficult to hold anyone accountable for discrepancies.

  4. Still Not Comfortable With Millennials? Wait Till You See Generation Z
    3/6/2017

    Employers are still coming to terms with how to accommodate the work habits of millennials. You remember Millennials, the generation that reached adulthood around 2000 and brought a fair amount of change. They prefer flexible hours, have a strong sense of work/life balance, and want to be rewarded for their work with clear career advancement opportunities.

  5. The Unknown Truth About Self-Checkout
    12/12/2016

    If you’ve been through a self-checkout lane at a supermarket or department store, you’ve probably concluded that “self” is more aspiration than reality. Something always seems to go wrong, prompting the self-checkout machine to inform you an attendant is on the way to help.

  6. Supermarket Managers Pressed For Time
    11/9/2016

    While nine of 10 US grocery store department managers in a recent survey said they love their jobs, many lamented “not having enough time” to do them effectively even though survey participants gave themselves high marks for time management.

  7. Why Brick And Mortar Isn’t Going Away
    9/23/2016

    Online shopping has brought consumers an undeniable level of convenience. Who doesn’t appreciate placing an order from the living room couch or kitchen table?

  8. Boosting Cashier Etiquette With Cash Management Technology
    6/29/2016

    Technology gets a bad rap for changing human interaction in unwelcome ways – teenagers using their cellphones at dinner, lack of decorum in social media, and dangerous use of texting while driving, to name a few. So it’s nice when you can point to an example of technology improving human contact.

  9. New POS Security Requirements Affect Industry Partners
    3/11/2016

    Retail businesses are constantly under attack by cybercriminals trying to steal payment card data – and in some cases, retailers are making it easier for hackers to succeed. In fact, credit card company Visa has found that improperly installed POS applications and merchant payment devices create the conditions hackers like to exploit to steal information.