ARTICLES BY CHRISTINE KERN

• Retail Tactics Proven To Win Online Shoppers

  2/5/2018

  New guide demonstrates how eCommerce marketplaces are impacting global online shopping trends.

• Physical Stores Are Evolving To Meet New Roles For Customers

  1/29/2018

  Stores are key and will thrive, but only with transformation of in-store customer experiences.

• Holiday Analysis Reveals Strengths And Weaknesses In Retailers' Omnichannel Initiatives

  1/29/2018

  As customers use more channels with higher expectations, retailers need to invest in better support.

• New Study Anticipates Retail Sales To Rise 6.2 Percent In 2018

  1/16/2018

  2017 proved to be a strong year for retail sales, and experts project even stronger growth in 2018.

• Reducing Cash Handling Can Boost Retail Sales And Profit Growth

  1/16/2018

  Report demonstrates that retailers can reclaim labor hours by automating cash handling processes.

• Holiday Sales Rose 4.9 Percent For 2017 In Largest Year-Over-Year Increase Since 2011

  1/8/2018

  Higher spending reflects solid consumer confidence and soaring ecommerce sales.

• New UPS Study Highlights The Changing Channel Dynamics Of Retail

  12/28/2017

  Empowered shoppers create changing dynamics for retailers across channels.

• RSR Report Examines how Retailers Can Build A Better Workforce

  12/28/2017

  As customers demand better experiences, retailers must rethink the creation of their workforce.

• New Retail Study Finds Shoppers Receive Less Personalized Service Online Than In-Store

  12/18/2017

  Integrating personalized help across channels is crucial for retailers to win sales.

• Black Friday Is Dead; Long live Black November.

  12/18/2017

  Retailers adjust to new reality of Black November as purchases spread across holiday season.

• Deloitte Predicts Healthy Black Friday Sales, Both Online And In Stores

  11/27/2017

  Survey finds 75 percent of Americans plan to shop over the holiday weekend.

• Is Black Friday Becoming Obsolete?

  11/27/2017

  What does rising ecommerce mean for traditional brick-and-mortar holiday retail sales?

• Walmart Is Going All In On eCommerce To Compete With Amazon

  11/6/2017

  Digital anticipated to comprise 40 percent of total sales this year.

• Amazon Working On Ways To Secure Final Delivery Of Packages

  10/23/2017

  Delivery to car trunks or one-time access to a home are among options under consideration.

• Target Adds Ordering Option Via Google Express

  10/23/2017

  Shoppers can also add their Target REDcards to Google Express for 5 percent off most orders.