ARTICLES BY MATT PILLAR

• Welcome To The Post-POS Era

  4/19/2017

  The store? It’s not dead, but it’s playing a rapidly shrinking role in consumer mindshare.

• Is There Enough Millenial Mindshare In Merchandising

  4/19/2017

  An RSR analyst expresses concern that merchandising emphasis is skewed too heavily toward Generation X.

• A Craftsman Of Customer Centricity

  4/19/2017

  Whether in a stream or a store, Orvis Customer Experience Officer Dave Finnegan seeks a religious experience.

• Planning Proficiency At The Paper Store

  4/19/2017

  A look at how the 60-store specialty retail chain took control of its diverse merchandise mix and overcame the ups and downs of seasonality.

• IoT-Inspired Innovation

  4/19/2017

  Kroger doubles down on the Internet of Things

• Why Walmart’s Free Shipping Play Won’t Work

  2/15/2017

  Welcome news to consumers though it may be, the impact of Walmart’s free two-day shipping play will have minimal impact on consumer loyalty to Amazon.

• Two Use Cases For Artificial Intelligence

  2/15/2017

  What do modern customer engagement and inventory management applications have in common? Increasingly, they both leverage artificial intelligence.

• Tech That Keeps Associates In Check

  2/15/2017

  Convenience chain QuickChek gained huge store-level efficiencies by replacing manual legacy systems with a progressive suite of workforce management applications.

• What Powers The TSC Supply Chain

  2/14/2017

  $6.78 billion Tractor Supply Co. demands uptime from the mobile devices driving innovation in its warehouses and DCs.

• On Retail Jobs And Talent

  2/2/2017

  At last month’s NRF BIG Show, Executive Director of the NRF Foundation and NRF Senior Vice President Ellen Davis gave a talk about the Foundation’s RISEup initiative.

• NRF 2017: Is Virtual Really The New Reality?

  1/19/2017

  The CES (Consumer Electronics Show) in Las Vegas typically serves as a precursor to the consumerist technologies that will filter into enterprise retail—and therefore be on full display at the NRF BIG Show—by the following year.  So it goes that the virtual and augmented reality demonstrations that stole the show at CES 2016 last January were spiffed up with an enterprise twist and littered throughout the Javits Center at the NRF event last week.

• EMV: Much Done, Much More To Do

  12/19/2016

  As we head into year two of the great EMV migration, here’s a look at where we’ve been — and where EMV will take us next.

• Magic Mirror, On The Wall

  12/19/2016

  Why the fitting room might become the epicienter of customer engagement in apparel retailing.

• Petland’s Innovative Approach To POS

  12/19/2016

  An intriguing decision to let its VP of finance lead a POS overhaul ensured the project’s success.

• Mobile Guidance For Store-Level Fulfillment

  10/21/2016

  Legacy approaches to the management of store associates’ tasks aren’t conducive to the new omni-channel reality.