Articles by Erin Harris

41. What To Expect At The 2016 NRF BIG Show 1/11/2016

    The 2016 NRF BIG Show is within reach, and you’re probably just as excited as we are to see what the event has in store.

42. Innovation In 2016: Driving The Customer Experience 12/16/2015

    As 2016 gets underway, retailers must be well past the point of retail-as-usual. We’re in an industry in transition, and, as such, I’d like to share some transformative trends that innovators will leverage to shape customer engagement in 2016.

43. Email's Vital Role In Reducing Shopping Cart Abandonment 12/15/2015

    Here’s how a specialty retailer relies on an email marketing platform to convert abandoned carts into completed purchases.

44. Walmart's Entry Into The Mobile Payments Arena 12/10/2015

    Walmart just threw its hat in the mobile payments ring in a big way. Walmart launched the rollout of Walmart Pay, a free smartphone-based payment solution that will work with all credit cards, debit cards, and Walmart gift cards at U.S. stores. A loyalty feature overall, Walmart Pay is the retail giant’s newest effort to streamline the shopping experience.

45. On-Demand Webinars: Smart Networks, Mobile POS, And More 11/24/2015

    In case you missed them, here are some of our information-rich webinars that are available on-demand. In less than an hour, you’ll learn how savvy retailers are using innovative technologies to improve customer engagement.

46. Location, Location, Location Data 10/28/2015

    The Location Based Marketing Association (LBMA)’s hyper-informative event, RetailLoco, wrapped recently, and I had the pleasure of attending. If I had to summarize the event’s message, it’s location, location, location data. Location is all about data, as it’s a data set that covers multiple platforms.

47. LIDS' Journey To Endless Aisle Success 10/20/2015

    A major technology upgrade helped LIDS Sports Group streamline POS operations and introduced true omni-channel inventory visibility.

48. Newegg Tackles Goods-To-Person Fulfillment 10/20/2015

    E-tail giant Newegg relies on goods-to-person order picking technology to exceed customer expectations and to help grow its $2.5 billion annual revenue.

49. Digital Transformation In An Omni-Channel World 10/20/2015

    You can’t talk about innovative retail technologies without discussing digitization. Much has been written about retail’s digital transformation and what it means for the retailers who embrace it, or worse, the retailers who don’t.

50. IoT, Machine Learning, Demand Forecasting, And More 10/15/2015

    The Innovative Retail Technologies team delivers insightful, compelling content in the various formats our readers want to receive it — print, Web, daily eNewsletters, video, audio — you name it. If you’re strapped for time, or if you like to listen while you work, here are some recent podcasts we think you’ll find particularly valuable.