Converting retail stores into mini-fulfillment centers is a more cost-effective way to expand the distribution network using existing facilities that are already close to where customers live.
For many European shoppers, waiting at checkout lines any longer than five minutes is too long, according to retail study by Adyen. Shoppers are looking for an experience that satisfies three fundamental demands: convenience, context and control.
Amazon signs up more Prime members on this year’s Prime Day than ever before.
Customer service has become a key component of the overall customer journey, and more critically, customer lifetime value. Therefore, retailers need to invest in service options to provide choice and convenience to customers.
The holiday rush will be here before you know it; take time now to ensure your DC — and workers — are properly equipped and trained.
In today’s technologically advanced world, a lack of data is not the problem. We are currently inundated with information from various sources. Rather, we need tools that consolidate this information, normalize it, and predictively notify users of potential risks. This enables companies to harness information to better control their supply chain. Digitization enables levels of sharing that could not be achieved in the past but it opens our customers up to greater issues around information overload and synchronization. We need tools that can holistically look at the problem and proactively advise customers on the best corrective action plan.
Digitizing the supply chain provides efficiency, reduces risk, and increases agility.
Omnichannel is taking over, this is how you keep up.
Getting products out the door in a timely fashion isn’t the biggest struggle E-commerce retailers face, it’s dealing with the returns.
In today’s just-in-time-shipping work environment, downtime and other productivity wasters must be minimized for a warehouse/DC company to survive.
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