Retail Supply Chain Insights Guest Contributors

  1. Retailers Planning Tech Investments In 2019
    7/16/2019

    Despite the ever-present specter of Amazon, retailers of all stripes are taking decisive steps to modernize their operations by making in-store improvements and honing their focus on delivering a personalized customer experience.

  2. Insights From The Gartner Supply Chain Conference: Digitization And Intelligence Pave The Road To Customer-Centric Supply Chains
    6/26/2019

    It’s time for supply chains to break out of the mindset of being led by the transaction. The message resonated when Gartner’s Tom Enright and Bart DeMuynck presented a look into what’s on the horizon as supply chains grow more intelligence-driven and begin to utilize those insights to serve customers in new and innovative ways.

  3. Cash Wars: Legal Tender Is Still Standing
    6/24/2019

    A solid majority of small business owners (83%) say they will never stop accepting cash payments, according to a recent study. Furthermore, almost three quarters (73%) believe America will never go cashless.

  4. Omnichannel Offers Retailers A Way To Compete
    4/16/2019

    As retailers large and small contend with the disruptive force that is Amazon, they’re looking into various ways to deliver a unique omnichannel experience. The omnichannel combines physical stores with mobile apps, websites and social media to create a consistent experience for customers as they switch between channels to interact with a retailer.

  5. Backlash Against Cashless Stores Grows
    3/20/2019

    In this digital age, cash still represents 30% of all retail store transactions and 55% of transactions under $10. Cash also accounts for almost half (41%) of fast food purchases and a third of transactions (33%) at convenience stores. As mobile wallets and other cash alternatives are introduced, the trend raises the very real question of whether cash needs legislative protection. In a growing number of municipalities and States the answer is yes.

  6. Do You Have A Love-Hate Relationship With Vendor-Funded Promotions?
    2/21/2019

    Do you look forward to or dread managing vendor-funded promotions in your retail business? They can be a great sales driver, but they also can be complicated and time-consuming to manage

  7. 5 Retail Trends For Improving The Customer Experience In 2019
    1/31/2019

    Retail is undergoing a major sea change as retailers reshape the shopping experience. As consumers become more demanding thanks to the conveniences of online shopping, savvy retailers are making strides to replicate – or even surpass that experience – at physical locations. Retailers who make customer-centric decisions, investing in stores, technology, fulfillment and customer service teams will stand to profit.

  8. 4 Ways To Address The Warehouse Labor Shortage
    10/11/2018

    Automation and new recruitment/retention strategies can help address the supply chain labor crunch.

  9. Mispicks: What They Really Mean For Your DC
    10/11/2018

    The cost of picking and shipping errors go far beyond returns processing. Here’s why.

  10. Not All Demand Is True Demand
    8/28/2018

    For consumer goods companies with omnichannel sales, downstream demand is a key signal to consider when thinking about inventory allocation, new product launches, demand planning, and other decisions. However, not all downstream demand is created equal.